Director of Sales - Nashville Riverboats

Nashville Riverboats LLC•Nashville, TN

2d•$90,000 - $95,000

About The Position

The Director of Sales leads Nashville Riverboats’ group sales efforts and oversees a team of sales and event service professionals. The role is responsible for achieving group revenue goals while supporting individual sales efforts. The Director develops and executes sales plans, pursues new business, manages key accounts, builds community and business relationships, and oversees the transition from sales to event planning to support successful client experiences. The position requires balancing strategic planning with active selling and day-to-day team management. It includes client meetings, networking events, conferences, and trade shows, with occasional travel and evening and weekend availability.

Requirements

Demonstrated success in hospitality, venue, tourism, or event sales, including corporate and social business.
Experience leading and developing a hospitality sales and event services team.
Proven ability to generate new business, build relationships, and meet revenue goals.
Strong communication, negotiation, organization, and follow-through skills.
Ability to balance strategic planning with active selling and day-to-day team management.
Proficiency with CRM systems, sales reporting, and standard business software.
Availability to attend client meetings, networking events, conferences, and trade shows, with occasional travel and evening and weekend availability.

Nice To Haves

Established Nashville business and hospitality relationships.

Responsibilities

Lead, coach, and support the sales and event services team, setting clear goals and expectations.
Manage lead assignments, workloads, and follow-up so inquiries receive timely, consistent attention.
Hold regular team meetings and individual check-ins to review the sales pipeline, address challenges, and strengthen performance.
Establish accountability for prospecting, closing sales, client communication, and event coordination.
Develop and execute a sales plan to increase group bookings from corporate, convention, social, wedding, sports, and tour groups.
Pursue new business and grow repeat bookings and referrals.
Manage key accounts and support the team with proposals, negotiations, and closing opportunities.
Partner with leadership on pricing, packages, and promotions that support revenue and profitability goals.
Track sales results, conversion rates, booking trends, and future opportunities; provide forecasts and recommendations.
Build relationships with local businesses, hotels, event planners, tourism partners, chambers of commerce, and community organizations.
Represent Nashville Riverboats at networking events, trade shows, and community functions.
Develop referral partnerships and maintain an active presence in the Nashville market.
Conduct client meetings and vessel tours to showcase available experiences and event options.
Oversee the transition from sales to event planning, ensuring client commitments and event details are documented and communicated accurately.
Partner with food and beverage, marine, and operations teams to confirm event feasibility and readiness.
Ensure contracts, deposits, final details, and internal handoffs are completed accurately and on time.
Resolve client concerns promptly and professionally, supporting successful events and lasting relationships.
Use client feedback to improve service, encourage repeat business, and identify additional sales opportunities.