Director of Sales & Marketing

Sage Hospitality•Savannah, GA

About The Position

The Director of Sales & Marketing leads commercial strategy and directs sales and marketing at The Ann Savannah, Apartments by Marriott Bonvoy, a 157-suite property with the Little James café-and-cocktail concept. The role is responsible for developing new accounts, growing existing hotel accounts, meeting revenue goals, promoting the property and brand, and supporting operational excellence and a guest experience grounded in Savannah's community spirit. The position also leads direct reports and contributes to establishing the property's place in the Savannah market and developing the emerging brand.

Requirements

High school diploma or equivalent.
At least 4 years of hotel sales management experience.
Knowledge of general sales techniques, yield management, and customer service.
Ability to hear, speak, read, and write English fluently.
12th-grade-level mathematics, spelling, and reading skills.
Effective business writing skills.
Ability to read fine print and computer screens, see colors, and observe rooms in poorly lit conditions.
Ability to understand and follow verbal and written instructions.
Organizational skills and ability to handle multiple tasks.
Ability to develop strong internal and customer relationships, set and manage priorities, plan activities in advance, meet deadlines, solve problems, and make sound business decisions.
Ability to travel.
Reliable transportation and a valid state driver's license for making sales calls.
Physical ability to meet clients on and off premises, tour the property, attend functions, climb stairs, and operate basic office equipment.

Responsibilities

Achieve at least 90% of productivity goals and 100% of activity goals established by management.
Lead direct reports to achieve property sales goals and hold them accountable for their duties and responsibilities.
Conduct appointment-oriented direct sales calls in accordance with department budget and marketing plan; maintain reliable transportation and a valid state driver's license for sales calls.
Grow current hotel key accounts by identifying and capturing revenue opportunities.
Develop new accounts by networking, conducting research and reader board surveys, and targeting likely sources of business, including competitor accounts.
Plan and implement an ongoing targeted account development list to generate revenue and acquire hotel contacts and contracts.
Plan and implement ecommerce and internet marketing strategies.
Promote the hotel and brand story in the market to increase property profitability.
Adjust the sales plan to changing business and marketing trends, pursue an appropriate market mix and group and transient business, and meet or exceed budgeted sales, profit, and occupancy goals.
Maintain current knowledge of competitors, hotel operations, and current sales techniques and practices.
Prospect continually for new business through telemarketing, creativity, and innovation.
Use yield management techniques and negotiate room rates and function-space commitments to improve financial performance.
Maintain accurate, organized, current account files and records to support client service.
Build customer relationships through frequent communication and professional, courteous, and ethical interactions.
Develop customer profiles and maintain an effective trace system to meet client needs and support account service and revenue growth.
Respond promptly and efficiently to customer needs and inquiries.
Research and survey the marketplace and territory to identify hotel strengths and competitor capabilities and weaknesses.
Dedicate at least 90% of work time to direct sales efforts and other revenue-producing activity.
Control expenses, including travel on the property's behalf.
Represent the employee, hotel, and Sage Hospitality Resources, Inc. with integrity, professionalism, a service-focused approach, and a caring attitude.
Maintain a positive, involved team attitude and open communication with hotel coworkers.
Maintain a neat, clean, business-like appearance.
Perform other duties assigned, requested, or deemed necessary by management.

Benefits

Eligible to participate in Sage bonus plan.
Unlimited paid time off.
Medical, dental, and vision insurance.
Eligible to participate in the Company's 401(k) program with employer matching.
Health savings and flexible spending accounts.
Basic Life and AD&D insurance.
Company-paid short-term disability.
Paid FMLA leave for up to 12 weeks.
Employee Assistance Program.
Discounts on hotels, restaurants, and more.
Eligible to participate in the Employee Referral Bonus Program, with up to $1,000 per referral.