Director of Sales & Growth

Schmidt Family of Companies - Michigan•Petoskey, MI

About The Position

The Director of Sales & Growth leads and supports a team of agents to help them achieve their goals and maximize their potential. The role includes recruiting, retaining, inspiring, and facilitating agents while promoting company values and supporting compliance with applicable regulations. The Director delivers the company's “Focus on Five” value proposition and helps agents understand and use the company’s and Coldwell Banker brand’s tools, resources, and programs. The position involves regular communication, training, mentoring, recruitment and onboarding, and participation in accountability and leadership meetings. The Director works with brokerage leadership to support compliance with applicable laws and the company’s policies and procedures. Duties and responsibilities may change at any time with or without notice.

Requirements

Excellent verbal and written communication skills.
Excellent sales and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills and a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to function well in a high-paced and sometimes stressful environment.
Proficiency with Microsoft Office and Google Suite or related software.
High school diploma or equivalent.
Valid real estate license for the state of operation.
Valid driver's license.
At least two years of related experience.
Ability to sit for prolonged periods and work on a computer.
Ability to lift up to 15 pounds at times.

Responsibilities

Focus daily on recruiting new and experienced agents and maintain detailed records of communications and contacts.
Devote at least one day each week to retaining existing agents through proactive engagement and support.
Communicate consistently with agents through channels including morning updates, sales meetings, training sessions, and accountability check-ins.
Encourage agents to engage with and use ancillary services.
Oversee recruitment and onboarding to ensure a seamless transition for new agents.
Time block, schedule, and track activities according to the Road Map to Growth.
Deliver the company's “Focus on Five” value proposition and ensure agents understand and use available company and Coldwell Banker brand tools, resources, and programs.
Participate in meetings, calls, and trainings, including weekly accountability groups, one-on-one sessions, and monthly leadership meetings.
Serve as a support resource and mentor for agents and staff, providing guidance, support, and encouragement.
Complete a yearly performance review with the VP of Sales and Growth and/or Chief Sales and Growth Officer.
Promote company Core Values internally and externally.
Promote a positive work environment aligned with company Core Values and discourage harassment or discrimination.
Work with the VP of Brokerage Operations and/or Managing Broker to support compliance with applicable federal, state, and local laws and regulations and the company’s Policies and Procedures Manual.