Director of Sales & Growth

Schmidt Family of Companies - Michigan•Traverse City, MI

About The Position

The Director of Sales & Growth leads and supports a team of agents to help them achieve their goals and maximize their potential. The role includes recruiting, retaining, inspiring, and facilitating agents while promoting the company's values and supporting compliance with applicable regulations. The Director is responsible for agent recruitment and onboarding, ongoing engagement and communication, and helping agents understand and use the company's and Coldwell Banker brand's tools, resources, programs, and ancillary services. The role also provides mentorship and support to agents and staff, participates in meetings and training, and promotes a positive, inclusive work environment aligned with company values. The Director works with brokerage leadership to support compliance with laws, regulations, and company policies and procedures. Duties and responsibilities may change at any time.

Requirements

High school diploma or equivalent.
Valid real estate license for the state in which the employee operates.
Valid driver's license.
At least two years of related experience.
Excellent verbal and written communication skills.
Excellent sales and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills and a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to function well in a fast-paced and sometimes stressful environment.
Proficiency with Microsoft Office and Google Suite or related software.

Responsibilities

Recruit new and experienced agents daily and maintain detailed records of communications and contacts.
Devote at least one day each week to retaining existing agents through proactive engagement and support.
Communicate consistently with agents through updates, sales meetings, training sessions, and accountability check-ins.
Encourage agents to engage with and use ancillary services.
Oversee agent recruitment and onboarding to support a seamless transition for new agents.
Time-block, schedule, and track activities as required by the Road Map to Growth.
Deliver the company's “Focus on Five” value proposition and help current and prospective agents understand and use company and Coldwell Banker brand tools, resources, and programs.
Participate in meetings, calls, and training, including weekly accountability groups, one-on-one sessions, and monthly leadership meetings.
Provide guidance, support, encouragement, and mentorship to agents and staff.
Complete a yearly performance review with the VP of Sales and Growth and/or Chief Sales and Growth Officer.
Promote company Core Values internally and externally.
Promote a positive work environment aligned with company Core Values and discourage harassment and discrimination.
Work with the VP of Brokerage Operations and/or Managing Broker to support compliance with applicable federal, state, and local laws and regulations and the company's Policies and Procedures Manual.