Director of Safety

Goodwill Industries of New Mexico•Albuquerque, NM

About The Position

The Director of Safety provides leadership for Goodwill Industries of New Mexico's risk management, workplace safety, regulatory and operational compliance, and emergency preparedness. The Director leads organizational safety and operational CARF accreditation readiness, partnering across departments to protect employees, program participants, customers, assets, operations, reputation, and mission. This role provides strategic oversight of the organization-wide workplace safety program and operational compliance framework. It leads safety systems, incident investigations, risk and loss analysis, performance reporting, corrective actions, safety committees, and compliance monitoring. The Director serves as the operational lead for CARF accreditation readiness, coordinates applicable standards and documentation, and oversees accessibility survey remediation. The position also provides strategic oversight of emergency preparedness, business continuity, and organizational response planning across GINM locations and operations. The Director advises the Senior Vice President of Human Resources and executive leadership on enterprise risk, safety, compliance, accreditation, and emergency preparedness, and develops and presents executive-level reports and recommendations. The position provides enterprise-wide functional leadership through leaders and designated departmental owners. It may directly supervise assigned safety, risk, compliance, or related personnel, depending on organizational structure and business needs.

Requirements

Strong knowledge of enterprise risk management, workplace safety, regulatory compliance, and organizational controls.
Strong knowledge of OSHA requirements, workplace safety standards, hazard identification, risk assessment, incident investigation, and corrective-action methodologies.
Demonstrated ability to develop and manage risk, safety, compliance, or accreditation systems across a multi-site organization.
Ability to interpret regulatory and accreditation requirements and translate them into practical organizational processes and controls.
Knowledge of CARF accreditation standards and continuous-readiness practices, or demonstrated ability to lead comparable accreditation or regulatory programs.
Strong analytical skills and ability to evaluate incident, claims, safety, compliance, and operational data and identify meaningful trends.
Ability to influence organizational behavior, establish accountability, and gain cooperation across departments without relying solely on direct supervisory authority.
Strong communication, facilitation, presentation, and written communication skills.
Demonstrated judgment and discretion when handling significant incidents, confidential information, organizational risk, and sensitive compliance matters.
Ability to balance risk mitigation and regulatory requirements with practical operational and mission needs.
Strong project-management, organizational, and time-management skills, with ability to manage multiple enterprise priorities simultaneously.
Ability to build collaborative relationships across all organizational levels and promote safety, accountability, transparency, and continuous improvement.
Bachelor's degree in Occupational Safety, Risk Management, Business Administration, or a related field; or an equivalent combination of education and experience.
Five years of experience in retail operations, workplace safety, risk management, or a related field.
Must pass a criminal background check and drug test.
Must have a valid New Mexico driver's license, liability insurance, insurability under the agency insurance carrier, a dependable vehicle, and a clean driving record.
Ability to regularly use hands and fingers, handle or feel, reach with hands and arms, and see, talk, and hear; frequently sit, walk, and stand; occasionally stoop, kneel, crouch, crawl, and lift or move up to 50 pounds.
Ability to work in environments that may involve outside weather conditions and operational settings across GINM locations.

Nice To Haves

Experience working within a multi-site organization.
Experience with CARF or another recognized accreditation or regulatory framework.
Professional certifications such as Certified Safety Professional (CSP), Associate in Risk Management (ARM), Certified Risk Manager (CRM), OSHA 30-Hour, or comparable risk, safety, or compliance credentials.

Responsibilities

Identify emerging risks and trends and recommend mitigation strategies, operational controls, policy changes, or leadership action.
Provide executive leadership and strategic direction for the organization-wide workplace safety program, ensuring compliance with applicable OSHA requirements and recognized safety practices.
Establish standards and systems for safety inspections, hazard identification, incident reporting, employee training, PPE, Hazard Communication, SDS management, emergency equipment, first-aid readiness, and related safety requirements.
Oversee investigations of significant workplace accidents, injuries, vehicle incidents, customer or program participant incidents, and other safety events; ensure root-cause analysis and corrective action.
Analyze safety, workers' compensation, vehicle, property, and other loss trends to identify systemic issues and opportunities to reduce organizational exposure.
Establish and monitor key safety performance indicators and provide regular reporting on organizational performance.
Provide strategic oversight of Safety Committees and promote a culture of safety, accountability, and continuous improvement.
Develop and oversee the operational compliance framework so applicable regulatory, accreditation, safety, and organizational requirements are identified, assigned, monitored, and documented.
Identify compliance deficiencies, require corrective-action plans, monitor remediation, and escalate material or unresolved deficiencies to executive leadership.
Serve as the operational lead for the CARF accreditation process and accreditation readiness.
Coordinate interpretation, assignment, implementation, and documentation of applicable CARF standards across safety programs.
Maintain the organizational CARF calendar, accreditation documentation, evidence requirements, and safety readiness milestones.
Track CARF-related findings and corrective actions through completion and maintain appropriate evidence of remediation.
Ensure the Annual Accessibility Survey is completed across applicable departments, compile organizational results, and oversee remediation plans.
Provide strategic oversight of emergency preparedness, business continuity, and organizational response planning.
Coordinate development, maintenance, testing, and continuous improvement of emergency response and business continuity plans across locations and operations.
Ensure required emergency drills, evacuation procedures, emergency communication protocols, and related preparedness activities are completed and documented.
Coordinate after-action reviews following significant emergencies, disruptions, drills, or incidents and incorporate identified improvements into organizational practices.
Serve as a strategic advisor to the Senior Vice President of Human Resources and executive leadership regarding enterprise risk, safety, compliance, accreditation, and emergency preparedness.
Develop and present executive-level reports on significant risks, safety and loss trends, compliance status, CARF readiness, corrective-action progress, emerging concerns, and recommended leadership actions.
Advise executive leadership about operations or activities presenting significant safety, regulatory, accreditation, or organizational risk and recommend corrective or preventive action.
Develop, review, and recommend policies, procedures, standards, and controls within areas of responsibility.
Remain current on applicable regulations, accreditation standards, industry practices, and emerging risks affecting GINM.
Perform other duties as required and assigned.
Work through leaders and designated departmental owners to establish requirements, assign accountability, monitor corrective actions, and ensure organizational compliance.