Director of Safety

Goodwill Industries of New Mexico•Albuquerque, NM

About The Position

The Director of Safety provides leadership for Goodwill Industries of New Mexico’s risk management, workplace safety, regulatory and operational compliance, emergency preparedness, and operational CARF accreditation readiness. The Director partners across departments to protect employees, program participants, customers, assets, operations, reputation, and the organization’s mission. The position provides enterprise-wide functional leadership, working through leaders and designated departmental owners to set requirements, assign accountability, monitor corrective actions, and ensure compliance. Direct supervision of assigned safety, risk, compliance, or related personnel may be included, depending on organizational structure and business needs. The Director develops and oversees organization-wide safety, compliance, accreditation, emergency preparedness, and business continuity programs. The role leads CARF accreditation readiness for safety, maintains relevant calendars and documentation, coordinates accessibility surveys and remediation, and oversees incident investigations and corrective actions. The Director advises the Senior Vice President of Human Resources and executive leadership, provides regular executive-level reporting, recommends policies and controls, and remains current on applicable requirements and emerging risks. The employee regularly uses hands and fingers, reaches, and sees, talks, and hears; frequently sits, walks, and stands; and occasionally stoops, kneels, crouches, crawls, and lifts or moves up to 50 pounds. The position may involve exposure to outside weather and operational environments across GINM locations. Mental demands include executive and administrative judgment, analysis, decision-making, and management of multiple priorities. Specific vision abilities include color vision, depth perception, distance vision, and peripheral vision. Candidates must pass a criminal background check and drug test and have a valid New Mexico driver’s license, liability insurance, insurability under the agency’s insurance carrier, a dependable vehicle, and a clean driving record.

Requirements

Strong knowledge of enterprise risk management, workplace safety, regulatory compliance, and organizational controls.
Strong knowledge of OSHA requirements, workplace safety standards, hazard identification, risk assessment, incident investigation, and corrective-action methodologies.
Demonstrated ability to develop and manage risk, safety, compliance, or accreditation systems across a multi-site organization.
Ability to interpret regulatory and accreditation requirements and translate them into practical organizational processes and controls.
Strong analytical skills and ability to evaluate incident, claims, safety, compliance, and operational data and identify meaningful trends.
Ability to influence organizational behavior, establish accountability, and gain cooperation across departments without relying solely on direct supervisory authority.
Strong communication, facilitation, presentation, and written communication skills.
Demonstrated judgment and discretion in handling significant incidents, confidential information, organizational risk, and sensitive compliance matters.
Ability to balance risk mitigation and regulatory requirements with practical operational and mission needs.
Strong project-management, organizational, and time-management skills, including ability to manage multiple enterprise priorities simultaneously.
Ability to build collaborative relationships across organizational levels and promote safety, accountability, transparency, and continuous improvement.
Bachelor’s degree in Occupational Safety, Risk Management, Business Administration, or a related field, or an equivalent combination of education and experience.
Five years of experience in retail operations, workplace safety, risk management, or a related field.
Must pass a criminal background check and drug test.
Must have a valid New Mexico driver’s license, liability insurance, insurability under the agency insurance carrier, a dependable vehicle, and a clean driving record.

Nice To Haves

Experience working within a multi-site organization is strongly preferred.
Experience with CARF or another recognized accreditation or regulatory framework is strongly preferred but not required.
Professional certifications such as Certified Safety Professional (CSP), Associate in Risk Management (ARM), Certified Risk Manager (CRM), OSHA 30-Hour, or comparable risk, safety, or compliance credentials are strongly preferred.

Responsibilities

Identify emerging risks and trends and recommend mitigation strategies, operational controls, policy changes, or leadership action.
Provide executive leadership and strategic direction for the organization-wide workplace safety program, including compliance with applicable OSHA requirements and recognized safety practices.
Establish standards and systems for safety inspections, hazard identification, incident reporting, employee training, PPE, Hazard Communication, SDS management, emergency equipment, first-aid readiness, and related safety requirements.
Oversee investigations of significant workplace accidents, injuries, vehicle incidents, customer or program participant incidents, and other safety events; ensure root-cause analysis and corrective action.
Analyze safety, workers’ compensation, vehicle, property, and other loss trends to identify systemic issues and opportunities to reduce organizational exposure.
Establish and monitor key safety performance indicators and regularly report organizational performance to leadership.
Provide strategic oversight of Safety Committees and promote a culture of safety, accountability, and continuous improvement.
Develop and oversee the operational compliance framework so applicable regulatory, accreditation, safety, and organizational requirements are identified, assigned, monitored, and documented.
Identify compliance deficiencies, require corrective-action plans, monitor remediation, and escalate material or unresolved deficiencies to executive leadership.
Serve as operational lead for CARF accreditation and readiness; coordinate interpretation, assignment, implementation, and documentation of applicable standards across GINM safety programs.
Maintain the organizational CARF calendar, accreditation documentation, evidence requirements, and safety readiness milestones; track findings and corrective actions through completion and maintain evidence of remediation.
Ensure the Annual Accessibility Survey is completed across applicable departments, compile results, and oversee remediation plans.
Provide strategic oversight of emergency preparedness, business continuity, and organizational response planning.
Coordinate development, maintenance, testing, and improvement of emergency response and business continuity plans across GINM locations and operations.
Ensure emergency drills, evacuation procedures, emergency communication protocols, and related preparedness activities are completed and documented.
Coordinate after-action reviews following significant emergencies, disruptions, drills, or incidents and incorporate identified improvements into organizational practices.
Serve as a strategic advisor to the Senior Vice President of Human Resources and executive leadership on enterprise risk, safety, compliance, accreditation, and emergency preparedness.
Develop and present regular executive-level reports on significant risks, safety and loss trends, compliance status, CARF readiness, corrective-action progress, emerging concerns, and recommended leadership actions.
Advise executive leadership about operations or activities presenting significant safety, regulatory, accreditation, or organizational risk and recommend corrective or preventive action.
Develop, review, and recommend policies, procedures, standards, and controls within areas of responsibility.
Remain current on applicable regulations, accreditation standards, industry practices, and emerging risks affecting GINM.
Perform other duties as required and assigned.
Work through organizational leaders and departmental owners to establish requirements, assign accountability, monitor corrective actions, and ensure organizational compliance; may directly supervise assigned personnel as determined by organizational structure and business needs.