Director of Safety & Security, Full-Time
About The Position
The Director of Safety & Security promotes safe work practices and helps ensure compliance with OSHA standards and preventive measures. The role develops and administers safety incentives and training, identifies and documents hazards, leads investigations, and oversees hotel security operations and personnel. It also manages security training, property patrols, departmental meetings, schedules and payroll, and the Lost and Found function. The director works with guests, associates, clients, law enforcement, and hotel departments to maintain a safe environment and address security needs. The position also oversees security equipment, systems, and departmental guidelines.
Requirements
- Management and supervision experience required.
- Five or more years of experience in Security or a related field required.
- Working knowledge of Windows-based programs required.
- Obtain certification as a CPR Instructor.
- Obtain certification as a TIPS Instructor.
Nice To Haves
- Customer service experience preferred.
Responsibilities
- Promote safe work practices and assist with OSHA compliance and preventive measures.
- Assist in developing, administering, and implementing safety incentive programs and safety training classes.
- Identify, correct, and record safety hazards.
- Lead investigations of accidents, thefts, property loss, and unlawful activities; document findings and advise the Executive Committee.
- Screen, interview, select, manage, review, and counsel the Security Manager, Security Supervisors, and Officers.
- Periodically review Officer and Supervisor logs for completeness and accuracy.
- Coordinate training in fire life safety, CPR, and approved programs such as Waterfront Adventures safety training and Workplace Violence training.
- Conduct regular property patrols to ensure areas are safe and secure.
- Conduct Security Department meetings and participate in other required hotel meetings.
- Review and approve departmental schedules and payroll and make necessary adjustments.
- Direct and manage Lost and Found; assist with complaints and guest issues as needed.
- Liaise with clients, associates, guests, and law enforcement.
- Work with Meetings & Events to promote the safety of guests and associates at functions.
- Ensure guests and associates receive security escorts when required.
- Communicate clearly in English, listen empathetically, provide accurate information, and document relevant information legibly.
- Periodically review and update departmental guidelines.
- Maintain Officer equipment and uniforms and purchase backup supplies to maintain standard stock levels.
- Oversee and maintain technical equipment, hardware, and software; regularly back up databases.
- Obtain CPR Instructor and TIPS Instructor certifications.
Benefits
- Medical, dental, vision, and pet insurance eligibility beginning the first of the month following 30 days of employment.
- Access to the Go Hilton team member travel program.
- 401(k) or Roth 401(k) retirement plan with up to a 4% company match.
- Vacation accrual of three weeks after one year of employment.
- Two paid Recharge Days per quarter.
- Complimentary meals during working hours.
- Complimentary parking during working hours.
- Annual department appreciation celebrations and eligibility for Leader of the Quarter/Year nominations.
- Training and career development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
