Director of Risk Management (0941) - Risk Management, Office of City Administrator

City and County of San Francisco•San Francisco, CA

1d•$255,996

About The Position

The Director of Risk Management is the executive leader of the City and County of San Francisco’s Office of Risk Management and serves as the City’s principal advisor on risk management, insurance, and contractual risk transfer. Reporting to the City Administrator, the Director leads the development and execution of a comprehensive Citywide risk management strategy to support informed decision-making, protect public resources, strengthen organizational resilience, and enable effective public services. The Director provides strategic leadership across a decentralized organization with more than 50 departments and a broad portfolio of operations, infrastructure, assets, and public services. The role establishes Citywide policies, standards, frameworks, and practices while partnering with departments that manage risks in their operations. The Director advises senior City officials on significant and emerging risks and opportunities and contributes to modernizing and strengthening the City’s risk management approach. The position directs the City’s insurance and risk-financing programs, including commercial insurance, self-insurance, and insurance strategies for capital projects. It also leads insurer and provider relationships for the City’s insurance portfolio through the department’s $50 million annual insurance budget, and oversees insured claims processes in collaboration with insurers, legal counsel, City departments, and the Office of the City Attorney.

Requirements

Baccalaureate degree from an accredited college or university.
Four years of managerial experience in risk management, commercial insurance, public finance, internal audit, regulatory compliance, or law.
All qualifying managerial experience must include supervising professional staff.

Nice To Haves

Executive-level strategic leadership and ability to operate effectively in a large, complex, decentralized organization and manage the day-to-day operations of a core team.
Ability to design, implement, and continuously improve enterprise risk management frameworks and programs.
Exceptional analytical ability and judgment in complex, high-profile, sensitive, or rapidly evolving situations.
Effective executive presence, communication skills, and political and organizational acumen.
Ability to build trusted relationships with executives, elected officials, attorneys, finance professionals, City departments, insurers, brokers, consultants, and other stakeholders.
Experience leading organizational change, modernization, and continuous improvement.
Ability to lead collaboratively and influence outcomes without direct authority.
Unwavering integrity, discretion, professionalism, and commitment to public service.
Strategic vision combined with operational and technical expertise in public-sector risk management.

Responsibilities

Lead the City’s enterprise risk management strategy, including identifying, assessing, mitigating, monitoring, and reporting significant and emerging risks.
Establish Citywide risk policies, standards, frameworks, and performance measures, and integrate risk considerations into major decisions and initiatives.
Serve as the City’s principal risk advisor to the City Administrator, Mayor, Board of Supervisors, City Attorney, commissions, department heads, and other senior leaders.
Advise and coordinate with departments on complex risks and promote consistent risk management practices across the City.
Direct the City’s insurance and risk-financing programs, including commercial insurance, self-insurance, and insurance strategies for capital projects.
Lead negotiations and manage relationships with insurers, brokers, consultants, third-party administrators, and other professional service providers for the City’s insurance portfolio.
Partner with the City Attorney’s Office to establish Citywide insurance requirements, indemnification provisions, and contractual risk-transfer standards.
Advise departments on complex contracts, procurements, leases, permits, claims, and other matters involving insurance or risk transfer.
Lead, facilitate, negotiate, and settle insured claims processes in collaboration with insurer claims representatives, legal counsel, City departments, and the Office of the City Attorney.
Monitor legislative, regulatory, legal, insurance-market, and other developments affecting the City’s risk profile and recommend appropriate action.