Director of Risk Management

Cross Creek Hospital Together with Ascension Seton•Austin, TX

About The Position

Cross Creek Hospital is seeking an experienced and strategic Risk Director to lead the facility’s risk management efforts and help ensure a safe environment for patients, staff, and visitors. The role oversees implementation of a comprehensive risk management program, collaborates with departments to assess and mitigate risk, promotes a culture of safety, leads incident investigations, manages regulatory compliance, and develops proactive strategies to prevent harm and potential liabilities. The position plans, organizes, directs, and oversees risk management activities to protect patients, clients, employees, and visitors while complying with laws, regulations, and regulatory agencies. It identifies risks that could result in harm, litigation, negative media attention, or other forms of loss. Cross Creek Hospital provides mental health services to adolescents, adults, and seniors in the Walnut Creek area of north Austin, including inpatient and outpatient programs and care for people with co-occurring substance use disorders.

Requirements

Bachelor’s degree in clinical healthcare, risk management, business, finance, or a related field.
At least two years of experience in a risk management position.
Experience with CARF, DEA, Joint Commission, or CMS surveys, as required by the supported service line(s).
CPR and de-escalation/restraint certification required; training is available upon hire and offered by the facility.

Nice To Haves

Master’s degree in health information management, nursing, or a related field.
At least one year of supervisory experience.
CPHRM certification.
First aid may be required depending on the state or facility.

Responsibilities

Implement a robust risk management program throughout the facility.
Collaborate and consult with the corporate risk management department.
Lead investigations and analyze actual and potential risks in the facility.
Collaborate with the Legal team to assess liability and the probability of legal action for potential notification.
Implement, educate, and encourage incident reporting according to facility policy.
Develop and implement infrastructures and systems that support patient safety.
Promote a culture of safety by encouraging incident reporting.
Collaborate with employees to make the incident reporting process more effective and efficient.
Collaborate with facility leadership and departments to monitor and promote compliance with organizational policies and procedures, state and federal laws, and regulatory agencies.
Identify high-risk areas that could cause harm to people receiving services, visitors, and employees.
Provide staff development and training related to identifying, reporting, mitigating, and minimizing risk.
Collaborate with the Patient Advocate to review complaints and grievances and identify potential exposures.
Coordinate with facility leadership to establish and implement a Safe Catch Program.
Collaborate with QAPI disciplines to complete Root Cause Analyses for specified events.
Establish and lead a Safety Committee that develops measurable safety initiatives based on facility data to improve the safety culture.
Serve as a resource and consultant for risk management activities, performance improvement, policy and procedure development, and compliance initiatives.
Perform other functions and tasks as assigned.