Director Revenue Management

Sage Hospitality•Charlotte, NC

19h•Hybrid

About The Position

UNC Charlotte Marriott is seeking a Director of Revenue Management to join their dynamic team. This role is responsible for maximizing revenue, profit, and market share for rooms and function spaces. The position offers personal and professional development in a culture that values innovation, support, and community engagement. The hotel is managed by Sage Hospitality and is recognized for its award-winning service.

Requirements

Four year degree preferred.
3-5 years of Revenue Management experience required.
Excellent knowledge of transient, group, and catering customer segments.
Excellent personal management skills; time management, meeting deadlines, effective communication and presentations skills.
Excellent understanding of total hotel revenue management concepts, processes, and systems.
Understands both Brand strategies and cultures.
Knowledge of advanced revenue management techniques.
Must be extremely confidential and able to manage sensitive and confidential situations tactfully.
Negotiate, convince, sell and influence professionals and or associates.
Ability to work under pressure and have the ability to complete multiple tasks simultaneously.
Excellent reading and effective writing abilities for completing paperwork and management reports, giving and receiving instructions, review and preparation of all documentation and training
Excellent mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances

Nice To Haves

Multi-property experience preferred, but not required.

Responsibilities

Maximizes revenue, profit, and market share associated with rooms and function space of assigned hotels.
Partners with GM and Sales Leaders’ to ensure a strategic mix of business and pricing strategies are set based on market conditions to achieve sell out efficiency, targeted marketing, maximized revenue, profitability and Annual Budget/Business Plans are aligned.
Effectively works with people, creating teamwork, taking charge, generating enthusiasm, motivating and using an uplifting and lead-by-example leadership approach.
Ensure sales training is provided to Front Office and Reservation associates.
Continuous analysis of competitive set, price positioning, seasonality and mix.
Use all Yield Management tools available to maximize efforts.
Develop appropriate selling strategies to include recommendations on rate, arrival patterns, length of stay, and discount rate availability.
Manage property participation and production through relevant Internet sites and other distribution channels (CRO, GDS, ADS, and Travel Agency Consortiums).
Build/maintain relationships w/OTA Market Managers and ensure best representation on 3rd party web sites.
Develop monthly room’s revenue forecast to be accurate within 5%.
Review & analysis of Online Reputation management tool and online marketing analytics.
Perform special projects and other responsibilities as assigned.
Participate in task forces and committees as requested.