Director of Revenue Management

Virgin Hotels Central Services LLC•Nashville, TN

16h

About The Position

We are looking for a Director of Revenue Management to implement revenue management strategies and processes in our client hotels to optimize and maximize revenues. This role involves communicating, coordinating, resolving financial issues, and collaborating with teammates, departments, managers, and guests. The ideal candidate will have a fun-loving attitude and play a significant role in creating memorable guest experiences for teammates, customers, and vendors.

Requirements

Current, legal, and unrestricted ability to work in the United States.
2-4 years of hands-on Hotel Revenue Management experience in a lifestyle hotel.
Bachelors or Masters Degree in Hotel Management, Tourism, or Economic Studies.
Highly computer literate with a high level command of Excel.
Knowledgeable of hotel technology: PMS, Channel Manager, GDS, CRS, Extranets.
Business Development DNA and commercial minded.
Strong sense of need for achievement of goals and success.
Sound ability and knowledge to develop standards of operations and strategic processes.
Good analytical and numeric skills for fast data crunching.
Ability to work under own initiative in a highly pressured environment.
Good listening skills and the ability to anticipate business needs.
Able to develop relationships with 3rd parties and the hotel teams.
Capacity to read situations, understand environments, and respond accordingly.
Capable of prioritizing between revenue-generating actions and time-consuming tasks with low yield impact.
Ability to work across all levels and functions of client portfolio under own initiative in a highly pressured environment.
Well-developed interpersonal, adaptive influencing, and supervisory management skills.
Willingness to travel and ability to interact professionally with other cultures.
Mentality of client service and taking responsibility beyond direct duties.
High level of motivation, determination, and commitment.

Nice To Haves

Strong knowledge of Duetto and Synxis preferred.

Responsibilities

Implement revenue management operations, procedures, and best practices.
Identify new revenue opportunities.
Provide daily, weekly, and monthly reporting.
Optimize and expand distribution partnerships.
Act as an overall business development consultant for the hotel manager/owner.
Challenge and influence hotels to improve service level and operational standards.
Build and maintain strong working relationships with all levels of staff at the client hotel.
Embed a revenue management culture.
Oversee revenue management and distribution strategy of the hotel and manage day-to-day yield operations.
Perform daily pick-up analysis, strategy adjustments, and reporting.
Perform competitive benchmark studies and follow market trends.
Create and maintain a 13-month rolling demand calendar.
Create and develop pricing strategies in conjunction with the individuality of each hotel.
Provide weekly dynamic forecasts of expected results, variances, and budget comparisons.
Manage and oversee strategy for all 3rd party distribution.
Assess, analyze, and price group business strategies.
Analyze overall monthly hotel performance and provide summary reports with recommendations to improve long-term strategies.
Ensure all related systems are configured correctly, validated, and working to full capacity.
Oversee and audit the standards and operations of the reservations department.
Ensure the website booking process is maintained up-to-date and functional.
Ensure hotel personnel are fully competent in the use of all systems.
Work in liaison with hotel sales and reservations departments as a team.
Regularly check the input and quality of data (segmentation, denials tracking, etc.).
Conduct quarterly property performance reviews and develop strategic and tactical actions.
Responsible for best practice standards including competitor analysis, environmental scanning, market modeling, distribution yield management, business mix yield management, length of stay yield management, inventory availability by channel, pricing control, and new pricing concepts.
Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc.).
Reduce the cost of distribution by finding new, less expensive means of delivering business.
Prepare outline for and support the annual revenue budget process.
Advise and coach the client in other operational areas.
Visit hotels to get first-hand knowledge of all revenue management issues and other key areas.
Perform any other reasonable requests made by management.