Director of Revenue Management

Tandem Hospitality GroupLexington, KY
Onsite

About The Position

The Director of Revenue Management (DRM) is responsible for leading Tandem Hospitality Group’s revenue strategy across the portfolio, driving top-line performance through data-driven decision making, disciplined execution, and cross-functional alignment. This role directly influences pricing, inventory, distribution, and forecasting strategies to maximize RevPAR, market share (RGI), and overall profitability. The DRM partners closely with Sales, Marketing, Finance, and Operations to ensure strategies are aligned with business goals and executed consistently across all properties. This is a strategic leadership role focused on delivering measurable results—not just reporting performance.

Requirements

  • Bachelor’s degree in Hospitality, Business, Finance, or related field preferred
  • 5–8+ years of revenue management experience in hospitality
  • Multi-property or portfolio-level experience strongly preferred
  • Proven track record of driving RGI growth and revenue performance
  • Strong knowledge of RMS, PMS, CRS, and distribution platforms
  • Experience with STR reports, Demand360, and forecasting tools
  • Strong financial acumen and analytical capability
  • Ability to influence cross-functional stakeholders without direct authority

Responsibilities

  • Develop and execute revenue strategies to maximize RevPAR, ADR, occupancy, and market share (MPI, ARI, RGI)
  • Lead pricing strategy across all segments (transient, group, and catering)
  • Analyze STR, Demand360, and internal data to identify trends, risks, and opportunities
  • Optimize channel mix and distribution strategy to drive profitable revenue
  • Identify and act on displacement analysis and compression opportunities
  • Own the revenue forecasting process (daily, weekly, and rolling forecasts)
  • Ensure forecasts are accurate, forward-looking, and actionable
  • Establish forecasting standards, cadence, and accountability across properties
  • Partner with Finance and Operations to align forecasts with budgeting and business planning
  • Drive effective use and optimization of RMS, PMS, CRS, and distribution platforms
  • Evaluate and implement revenue tools (e.g., Duetto, Lighthouse, OTA platforms)
  • Ensure system configuration aligns with pricing, inventory, and channel strategy
  • Audit property-level system setups for consistency and compliance
  • Lead weekly revenue strategy calls focused on action and performance
  • Provide clear direction to GMs, DOS, and property leaders
  • Hold teams accountable for the execution of pricing and distribution strategies
  • Escalate performance issues and partner with leadership on corrective action
  • Partner with Sales to align group strategy with transient demand and optimize mix
  • Collaborate with Marketing on promotions, digital strategy, and demand generation
  • Ensure OTA strategy and visibility tactics align with revenue goals
  • Support hotel openings, transitions, and repositioning strategies
  • Build and implement revenue management SOPs and best practices
  • Standardize reporting, dashboards, and KPIs across the portfolio
  • Drive consistency, discipline, and continuous improvement

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off
  • Flexible spending accounts
  • Life and AD&D insurance
  • Short- and long-term disability
  • Employee assistance program
  • Hotel employee discount program
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