Director of Revenue Cycle Management - 901

Telecare Corporation • Alameda, CA

1d • $134,060 - $165,568

About The Position

The Director of Revenue Cycle Management works with the Vice President of Revenue Cycle to proactively achieve company financial goals and strategic priorities. This individual must have a thorough understanding of the entire revenue cycle process and provide leadership as well as partner with other leaders within the organization. The Director RCM will drive performance improvement and revenue enhancement opportunities, and as a subject matter expert they will assist in providing strategy, decision support, organizational planning, and operational leadership to optimize productivity, quality, and overall company revenue. The Director of RCM will provide direct supervision to the Billing Managers in their assigned regions.

Requirements

• Bachelor’s degree in business, accounting or healthcare; including two (2) years of college level accounting course work or accounting experience in aging reconciliations and auditing, and command of basic accounting functions
• Eight (8) years of billing and collection experience with five (5) years of management responsibilities in a billing environment for a large physician practice, hospital, or medical background
• Five (5) years of successful staff management experience with proven ability to train, coach, performance improvement and provide disciplinary action
• Detailed knowledge of Medicare, Medicaid and commercial insurance billing and collections, preferably in a psychiatric hospital or skilled medical facility environment
• Proven leadership and management skills with the ability to make decisions in a fast paced, multi-faceted environment while simultaneously motivate, mentor and supervise a Revenue Cycle Management team to success
• Superior knowledge and experience in full revenue cycle, from admission to collections
• Proven ability to develop and implement revenue cycle workflows, key performance indicators, service level agreements, and policies and procedures
• Experience with analyzing, interpreting and implementing payer contracts with complex reimbursement structures, including cost reimbursement, income statement/line item billing as well as capitated agreements
• Thorough understanding of medical billing, collections, write-offs, payment posting, audits, and of local and federal payer regulations
• Ability to drive strategic initiatives, strategic planning and process improvement
• Ability to gather and analyze key information and determine an appropriate course of action and implement the plan successfully
• Goal driven with the ability to manage multiple priorities with a high level of detail
• Strong working knowledge of Windows, MS Word, MS Excel, MS PowerPoint and various revenue and EMR software.
• Must be at least 18 years of age
• All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply

Nice To Haves

• Experience in a psychiatric hospital or skilled medical facility environment

Responsibilities

• Provide leadership and partner with other leaders within the organization.
• Drive performance improvement and revenue enhancement opportunities.
• Assist in providing strategy, decision support, organizational planning, and operational leadership to optimize productivity, quality, and overall company revenue.
• Provide direct supervision to the Billing Managers in their assigned regions.
• Train, coach, and provide disciplinary action to staff.
• Develop and implement revenue cycle workflows, key performance indicators, service level agreements, and policies and procedures.
• Analyze, interpret and implement payer contracts with complex reimbursement structures.
• Drive strategic initiatives, strategic planning and process improvement.
• Gather and analyze key information and determine an appropriate course of action and implement the plan successfully.
• Manage multiple priorities with a high level of detail.

Benefits

• Paid Time Off
• Nine Paid Holidays
• Shift differentials for hourly staff (6% for PM Shift, 10% for NOC Shift).
• Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend NOC Shift)
• Free CEUs
• Free Supervision for BBS Associate License
• Coaching
• Mentorship
• Online University Tuition Discount
• Company Scholarships
• Medical, Vision, Dental Insurance
• 401K
• Employee Stock Ownership Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Director