Director of Reunification & Support

Directions for Living•Largo, FL

3d•Onsite

About The Position

The Director of Reunification and Support Services provides operational, administrative, and programmatic oversight of services within the Families First Division. The division delivers intensive, trauma-informed behavioral health and case management services to preserve families, prevent child-welfare-system entry, and support safe reunification. Services take place in homes and community settings and use evidence-based and research-supported practices, including High Fidelity Wraparound, Motivational Interviewing, Nurturing Parenting, Seeking Safety, and other approved interventions. Programs include FITT and BabyCAT, serving families identified as at risk of abuse or neglect or working toward reunification; programs are subject to change. Reporting to the Senior Director of Families First, the Director serves as the liaison between the program and administration, leads program supervisors, and is accountable for service quality, program outcomes, fidelity to evidence-based practices, compliance, resource use, and alignment with agency priorities. The Director develops operational strategies, monitors performance, oversees program funding and resources, promotes continuous quality improvement, and collaborates with agency leaders, child welfare organizations, community agencies, referral partners, and other stakeholders. The role is responsible for achieving each program’s annual client-facing and client-care service expectations, including minimum weekly, monthly, and annual expectations, which are essential functions of the position. The Director must obtain or maintain High Fidelity Wraparound Coach Certification and Targeted Case Management Supervisor Certification within the timeframes specified in the posting. The role is primarily office-based but requires regular work in community settings. As an essential-services provider, Directions for Living may require team members to provide support during emergencies, pandemics, or disasters; essential team members may be required to work in the field or serve on call based on organizational and client needs.

Requirements

Master’s degree in Social Work or a related area of study from an accredited university or college, or equivalent experience.
At least 2 years of supervisory or management experience.
At least 4 years providing direct services to families; intensive in-home services are preferred.
Must be Medicaid eligible as a supervisor for billing.
Must become certified as a Wraparound Facilitator in High Fidelity Wraparound and as a Wraparound Facilitator and Coach within 3 months of employment.
Targeted Case Management Supervisor and Wraparound Coach certifications must be maintained or achieved within 1 year of hire.
Ability to meet client-facing and client-care service expectations, including weekly, monthly, and annual requirements.
Willingness and ability to provide essential services during emergencies, pandemics, or other disaster situations; field work or on-call service may be required.

Nice To Haves

Licensed mental health professional.
Certified Addiction Professional.
CWCMS certification.
Previous child welfare experience.
Current Wraparound Facilitator and/or Wraparound Coach certification.
Experience providing intensive in-home services to families.

Responsibilities

Provide operational, administrative, and programmatic oversight of Reunification and Support Services programs.
Lead program supervisors and serve as the liaison between the program and administration.
Ensure high-quality service delivery, program outcomes, fidelity to evidence-based practices, and regulatory and contractual compliance.
Oversee effective use of program resources and funding.
Develop operational strategies aligned with organizational goals and strategic priorities.
Monitor program performance and promote continuous quality improvement.
Collaborate with agency leadership, child welfare organizations, community agencies, referral partners, and other stakeholders.
Ensure programs meet established annual client-facing and client-care service expectations, including minimum weekly, monthly, and annual requirements.
Obtain or maintain required High Fidelity Wraparound and Targeted Case Management certifications within the stated timeframes.
Provide support during emergencies, pandemics, or disasters as needed; work in the field or serve on call based on organizational and client needs.

Benefits

Medical insurance, including employer-paid health insurance premiums for full-time employees.
Dental insurance.
Vision insurance.
Life insurance.
Short-term disability insurance.
Long-term disability insurance.
5 days of paid time off.
16 paid wellness days and holidays, including the week of Christmas off.
403(b) retirement plan.
Employee Assistance Program (EAP).
Year-round employee wellness and appreciation initiatives.