Director Restaurants - Brookhaven Country Club

ClubCorp • Farmers Branch, TX

3d

About The Position

The Director of Restaurants oversees daily food and beverage operations and supports the Director of Food & Beverage in delivering exceptional member experiences, maintaining operational efficiency, and achieving revenue and profit objectives. Working closely with the Director of Food & Beverage and Executive Chef, this role upholds service standards, safety protocols, and culinary excellence across restaurant operations.

The position manages 1–4 food and beverage outlets and day-to-day service operations, while stepping into service responsibilities during busy or slow periods to keep operations running smoothly. It coordinates staffing and consistent quality, follows club guidelines, and advances member engagement and satisfaction while improving the dining experience and financial performance.

Requirements

• High school diploma or equivalent.
• At least 5 years of experience in club management or a related role in the Food & Beverage industry.

Nice To Haves

• Bachelor's degree.
• Food Handlers Certificate, Alcohol Safety, ABC Certification, and CPR Certification.
• Strong experience handling highly confidential information, including member and employee data.
• Completion of Food & Beverage online training modules covering service, host, bartender, server assistant, banquet server, beverage cart attendant, kitchen employee, F&B refresh, culinary safety, food safety, and alcohol safety.
• Proficiency with computer skills, including spreadsheet software.
• Strong communication abilities and demonstrated leadership skills.

Responsibilities

• Maintain exceptional member relations and facilities by providing a high-quality environment through staffing, programming, service operations, and maintenance.
• Communicate with members individually and in groups to ensure the club exceeds their expectations.
• Establish service recovery programs and ensure staff are trained to carry them out effectively.
• Monitor department expenses, including the revenue-to-payroll ratio, and use forecasting systems to control expenses.
• Complete scheduled inventories and ensure proper administration processes are followed.
• Schedule front-of-house staff to meet budgeted labor targets and maintain controls on time reporting through time management systems.
• Execute menus, promotions, and programs as directed by the Director of Food & Beverage and in accordance with club standards.
• Ensure compliance with federal, state, and local food sanitation and safety regulations; keep staff informed of updated laws and guidelines.
• Conduct daily walkthroughs of front-of-house areas to maintain safety and cleanliness.
• Assist with selecting and developing qualified service employees and help them understand the connection between member service, satisfaction, and retention.
• Develop employees for career advancement through performance reviews, cross-training, and development planning.
• Create a team-oriented work environment centered on mutual respect and member satisfaction while advancing revenue objectives.
• Implement timely and consistent training programs to ensure staff provide quality service and products.
• Attend staff meetings and hold weekly service training sessions.
• Conduct line-ups twice daily covering events and menu items.
• Work with member committees to develop and implement member activities and events.
• Collaborate with the Food & Beverage team to develop and implement ideas that enhance member experiences.
• Step into service responsibilities during high- and low-volume periods to maintain smooth operations.

Benefits

• Medical, dental, and vision coverage.
• Life insurance.
• Short-term and long-term disability insurance.
• 401(k) retirement savings plan.
• Paid time off and leave programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED