Director Restaurants - Brookhaven Country Club

Invited • Farmers Branch, TX

1d

About The Position

The Director of Restaurants oversees daily food and beverage operations across 1–4 outlets at Brookhaven Country Club. Supporting the Director of Food & Beverage, this role helps deliver exceptional member experiences, operational efficiency, and revenue and profit objectives. The Director works closely with the Director of Food & Beverage and Executive Chef to maintain service standards, safety protocols, and culinary excellence. The position combines operational leadership with hands-on service support during busy and slower periods, and focuses on consistent quality, staffing coordination, member engagement, and financial performance.

Requirements

• High school diploma or equivalent.
• At least 5 years of experience in club management or a related role in the Food & Beverage industry.
• Strong experience handling highly confidential materials, including member and employee data.
• Completion of all food and beverage online training modules: Service Training, Host Training, Bartender Training, Server Assistant Training, Banquet Server Training, Beverage Cart Attendant Training, Kitchen Employee Training, F&B Refresh Training, Culinary Safety, Food Safety, and Alcohol Safety.
• Proficiency with computer skills, including spreadsheet software.
• Strong communication abilities and demonstrated leadership skills.

Nice To Haves

• Bachelor's degree.
• Food Handlers Certificate.
• Alcohol Safety certification.
• ABC Certification.
• CPR Certification.

Responsibilities

• Maintain exceptional member relations and club facilities through effective staffing, programming, service operations, and maintenance.
• Communicate with members individually and in groups to understand and exceed their expectations.
• Establish service recovery programs and ensure staff are trained to carry them out effectively.
• Monitor department expenses and expense-control systems, including the revenue-to-payroll ratio, and use forecasting systems.
• Complete scheduled inventories and ensure proper administrative processes are followed.
• Schedule front-of-house staff to meet budgeted labor targets and maintain controls on time reporting through time-management systems.
• Carry out menus, promotions, and programs as directed by the Director of Food & Beverage and in accordance with club standards.
• Ensure compliance with federal, state, and local food sanitation and safety regulations; stay current on relevant laws and guidelines and communicate them to staff.
• Conduct daily walkthroughs of front-of-house areas to maintain safety and cleanliness.
• Help select and develop qualified service employees and ensure they understand the connection between member service, satisfaction, and retention.
• Develop employees for career advancement through performance reviews, cross-training, and development planning.
• Foster teamwork, mutual respect, and member satisfaction while supporting club revenue objectives.
• Implement timely and consistent training programs to support quality service and products.
• Attend staff meetings and conduct weekly service-training sessions.
• Hold two daily line-ups covering events and menu items.
• Work with member committees to develop and implement member activities and events.
• Collaborate with the Food & Beverage team on ideas to enhance member experiences.
• Step into service duties as needed to help maintain smooth operations.

Benefits

• Medical coverage.
• Dental coverage.
• Vision coverage.
• Life insurance.
• Short-term and long-term disability insurance.
• 401(k) retirement savings plan.
• Paid time off and leave programs for full-time team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED