Director Of Restaurants - MGM Grand & New York New York Hotel & Casino

MGM Resorts International • New York, NY

2d • Onsite

About The Position

The Director of Restaurants supports the Property VP Food & Beverage by providing direction and leadership for assigned restaurant venues and teams in alignment with the MGM brand. The role leads restaurant management teams toward operational and financial goals, monitors performance, scheduling, and staff training, maintains facilities according to MGM Resorts service standards, and promotes high customer satisfaction and an exceptional dining experience. All duties are performed in accordance with company policies and procedures.

Requirements

• At least 4 years of prior relevant experience.
• Bachelor's degree preferred.
• Previous experience managing employees under a collective bargaining agreement preferred.
• Previous experience working in a similar resort setting preferred.
• Ability to communicate in Spanish and/or Asian languages preferred.

Nice To Haves

• Bachelor's degree.
• Previous experience managing employees under a collective bargaining agreement.
• Previous experience working in a similar resort setting.
• Ability to communicate in Spanish and/or Asian languages.

Responsibilities

• Oversee assigned venue restaurant leadership, including establishing and achieving profit objectives and standards for food quality, service, cleanliness, merchandising, and promotion.
• Oversee implementation and execution of policies, operating procedures, training programs, directives, menus, work schedules, rules, and regulations for restaurant staff.
• Interview, select, train, supervise, counsel, and coach restaurant staff to operate outlets efficiently; drive employee engagement through coaching, training, and development.
• Review and evaluate customer satisfaction at assigned outlets and recommend or provide feedback on operating and marketing policy changes in response to demand, customer dissatisfaction, or competitive conditions.
• Use resources provided by COEs to manage sales, drive profits, manage labor, and control expenses.

Benefits

• Comprehensive wellness programs supporting physical, mental, and emotional well-being.
• Access to company-sponsored discounts across hospitality, dining, retail, entertainment, travel, technology, and partner offerings.
• Complimentary parking during and outside scheduled work hours.
• Competitive health, wellness, and income protection benefits for eligible employees.
• Professional growth and career development through leadership programs, learning opportunities, strategic networking, and community engagement initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed