Director of Quality

Prismier•Bolingbrook, IL

3d•Onsite

About The Position

Prismier is a rapidly growing global manufacturing partner specializing in custom precision metal and plastic components, assemblies, and supply chain solutions for some of the world's most innovative companies. From precision sheet metal fabrication and CNC machining to metal stamping, die casting, injection molding, and complex assemblies, Prismier helps customers move products from prototype to production with speed, flexibility, and technical expertise. We are seeking a highly experienced Director of Quality to lead our Quality Management System, drive operational excellence, and ensure we continue delivering world-class quality to our customers. This is a hands-on leadership role for someone who thrives in manufacturing, understands complex supply chains, and has a passion for building high-performing teams and scalable quality systems.

Requirements

Bachelor’s degree in engineering, Manufacturing, Quality, Industrial Technology, or related discipline.
10+ years of manufacturing quality experience.
5+ years of quality leadership experience.
Extensive ISO 9001:2015 experience.
Strong APQP, PPAP, and AS9102 knowledge.
Experience developing and leading supplier quality programs.
Advanced understanding of GD&T and blueprint interpretation.
Hands-on metrology experience.
Experience with UniPoint Quality Management Software.
Proven ability to lead teams and drive organizational change.

Nice To Haves

ASQ Certified Quality Engineer (CQE)
ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE)
Lean Six Sigma Green Belt or Black Belt
Lead Auditor Certification
Experience supporting Aerospace, Defense, Medical Device, Robotics, Electronics, or Industrial Manufacturing customers

Responsibilities

Lead Prismier's Quality Organization
Lead, coach, and develop a team of Quality and Shipping professionals.
Direct three Quality team members and three Shipping team members.
Establish performance expectations, accountability, and professional development plans.
Foster a culture where quality is owned by every employee.
Own the Quality Management System
Serve as the management representative and owner of Prismier's ISO 9001:2015 subsections that should be able to conduct self-audits and handle 3rd-party annual audits from accreditation companies.
Lead all internal audits, external audits, surveillance audits, and recertification audits.
Manage document control, procedures, work instructions, quality records, and compliance requirements.
Conduct Management Reviews and drive continual improvement initiatives.
Ensure audit readiness at all times.
Advanced Product Quality Planning
Lead APQP activities for new product introductions.
Develop and review Process Flow Diagrams, PFMEAs, Control Plans, and Inspection Plans.
Manage customer PPAP level 3 submissions and approvals.
Support Design for Manufacturability (DFM) and quality planning initiatives.
First Article & Customer Quality
Lead AS9102 First Article Inspection activities and FAIR package reviews.
Serve as the primary escalation point for customer quality concerns.
Manage customer corrective actions and non-conformance investigations.
Lead root cause analysis using 8D, 5 Why, Fishbone, and other structured problem-solving methodologies.
Maintain strong customer relationships through proactive communication and quality performance.
Supplier Quality & Global Manufacturing
Develop and manage supplier quality programs.
Conduct supplier evaluations, audits, scorecards, and corrective action programs.
Collaborate with domestic and international manufacturing partners to ensure compliance with quality standards.
Drive supplier performance improvements related to quality, delivery, and responsiveness.
Metrology & Inspection Excellence
Oversee all metrology and inspection activities.
Manage calibration systems and measurement equipment.
Maintain expertise in: FARO Arm Inspection Systems, GD&T, Blueprint Interpretation, CMM Inspection, Vision Systems, Micrometers, Calipers, Height Gauges, Pin Gauges, Thread Gauges, Surface Plate Inspection, Traditional Precision Measurement Tools
Quality Systems & Data
Administer and optimize UniPoint Quality Management Software.
Track and analyze quality KPIs and performance metrics.
Monitor COPQ (Cost of Poor Quality), supplier quality performance, customer quality trends, and internal nonconformances.
Utilize data to drive strategic decision-making and continuous improvement.
Manufacturing Expertise
The ideal candidate has significant experience supporting: Precision Sheet Metal Fabrication, CNC Machining, Metal Stamping, Injection Molding, Die Casting, Electromechanical Assembly, Prototype Manufacturing, Production Manufacturing, Global Supply Chain Management