Director of Quality

Torus•Salt Lake City, UT

13h•$150,000 - $165,000•Onsite

About The Position

We are looking for a Director of Quality to build and lead a lean, high-leverage quality organization across two pillars: Quality Systems and Quality Assurance. This role operates on a clear ownership model. Quality performance is owned by the teams responsible for the work — Supply Chain owns suppliers delivering products that meet our specifications, and Manufacturing owns producing products to our specifications. The quality organization is not a substitute for that ownership. Instead, it establishes the system that defines our policies and procedures — “say what you do, do what you say” — in alignment with applicable regulatory requirements, verifies adherence to that system, and provides the structure and rigor that hold our technical performance to standard. The ideal candidate is comfortable leading a small team, building the framework that lets others own quality well, and driving systemic improvement through data and disciplined problem-solving rather than headcount.

Requirements

Bachelor’s degree in Engineering, a technical/scientific field, or equivalent experience.
8+ years in quality within a manufacturing or hardware environment, including leadership responsibility.
Demonstrated experience building or significantly maturing a QMS (ISO 9001 or comparable) and leading internal audit programs.
Strong command of root cause analysis and CAPA, with a track record of measurable, data-driven improvement.
Proficiency with quality data, metrics, and statistical methods; able to translate data into action.
Excellent cross-functional leadership and communication skills, with the ability to influence without owning every problem.
Proficiency in reading, writing, and speaking English required.

Nice To Haves

Experience in energy storage, batteries, power electronics, or related regulated hardware.
Familiarity with relevant safety and certification standards (UL, IEC, IEEE, NEC, UN 38.3) and working with certification bodies.
Certifications such as ASQ CQE, CQA, CMQ/OE, or Six Sigma Black Belt.
Experience scaling quality in a growing manufacturing operation.

Responsibilities

Establish, document, and maintain the Quality Management System (QMS) that defines company policies and procedures and how work is performed across the organization.
Ensure the QMS aligns with applicable regulatory, safety, and industry standards relevant to energy storage manufacturing (e.g., ISO 9001, and product/safety standards such as UL 9540 / 9540A, UL 1973, IEC 62619, UN 38.3, IEEE 1547, and NEC requirements, as applicable).
Verify adherence to the system through internal audits, supplier and process audits, and management reviews; drive timely closure of findings.
Own document and change control, training records, and quality records, ensuring the system stays current as products and processes evolve.
Partner with cross-functional teams so the system enables their ownership of quality rather than adding bureaucracy.
Provide the structure to identify, contain, disposition, and resolve nonconformances to our specifications across incoming material, in-process, and finished product.
Lead the nonconformance and CAPA (corrective and preventive action) process, applying structured root cause analysis to eliminate recurrence.
Track, analyze, and report quality data and metrics; turn that data into clear signals that drive systemic performance improvement.
Establish inspection criteria, acceptance standards, and verification methods in partnership with Engineering and Manufacturing.
Lead continuous improvement efforts (e.g., 8D, A3, Six Sigma, statistical methods) to improve first-pass yield, reduce defects, and strengthen reliability over the product’s lifespan.
Build, lead, and develop a small but capable quality team; prioritize ruthlessly and operate with high leverage.
Reinforce the distributed ownership model — coaching Supply Chain, Manufacturing, and Engineering to own quality within their functions while quality provides the system and assurance.
Act as the primary quality interface for customers, suppliers, auditors, and regulatory or certification bodies.
Support supplier quality development and incoming material quality in partnership with Supply Chain.

Benefits

Employee Rewards Package including Equity
401(k) Retirement Savings Plan
Torus paid Life and AD&D Insurance with option to purchase additional coverage
Voluntary Short- and Long-Term Disability Insurance
Health Benefits Package: Choice between traditional PPO or HSA eligible medical plans; Dental insurance; and Vision insurance
Unlimited Discretionary PTO
10 paid company holidays
Waiting period-free 100% paid parental leave
Regular company-wide offsites to showcase our progress and learnings. A time to step back, think strategically, and work on the business together.
Team members receive Torus branded gear
Peer Recognition Program
Fully stocked break rooms with free snacks and drinks. Because great work deserves great fuel