Director of Quality

American Engineering Testing Inc•Saint Paul, MN

6h•$125,000 - $160,000•Hybrid

About The Position

The Director of Quality provides enterprise leadership for AET’s Quality Management System (QMS), ensuring its design, implementation, and continuous improvement across all operations. This role is accountable for maintaining compliance with ISO, AASHTO, and other regulatory requirements; enabling consistent, high quality project delivery; and advancing a culture of quality, accountability, and continuous improvement throughout the organization. The Director of Quality serves as the organization’s senior authority on quality, partnering with executive leadership and operations to manage risk, improve performance, and ensure the integrity and effectiveness of the QMS.

Requirements

Bachelor’s degree in Engineering, Construction Management, or related field (advanced degree preferred).
10+ years of progressive experience in quality assurance/quality control within engineering, construction materials testing, or infrastructure services.
Demonstrated experience leading enterprise QA/QC or QMS programs.
Strong knowledge of ISO, AASHTO, and relevant regulatory standards.
Proven leadership experience managing multi-disciplinary teams.
The selected candidate must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future.

Nice To Haves

Strategic leadership and executive communication
Quality systems and regulatory expertise
Continuous improvement and data-driven decision-making
Cross-functional collaboration and change management
Client-focused problem solving

Responsibilities

Establish and lead AET’s enterprise quality strategy, ensuring alignment with organizational goals and regulatory requirements.
Act as the senior authority on quality across AET, influencing operational standards and client outcomes.
Provide regular reporting to senior leadership on QMS performance, risks, and improvement opportunities.
Drive cross-functional alignment and consistency in quality execution across regions and service lines.
Champion innovation in quality systems, reporting, and tools to enhance efficiency and client satisfaction.
Oversee the design, maintenance, and effectiveness of the enterprise QMS, including policies, procedures, work instructions and forms.
Ensure QMS documentation is controlled, current, and aligned with governing standards.
Promote a company-wide culture of quality, reinforcing accountability and performance improvement at all levels.
Serve as the executive liaison for external audits, accreditation bodies, and client quality requirements.
Lead internal audit programs to evaluate adequacy, implementation, and effectiveness of the QMS.
Oversee nonconforming work processes, including escalation, evaluation, and resolution of quality issues.
Ensure corrective actions are implemented, monitored, and verified for effectiveness using structured methodologies.
Partner with operations, engineering, laboratory and field teams to integrate quality standards into all phases of project delivery.
Oversee investigation and resolution of internal and external quality-related complaints, ensuring timely and documented responses.
Define and lead enterprise quality training strategy, ensuring all employees receive required QMS training and updates.
Partner with HR and Operations to ensure role-based competency requirements are defined, assessed, and maintained.
Analyze trends in quality performance, customer feedback, and risk to drive data-informed improvements.
Provide leadership and direction to quality teams, including workforce planning, development, and succession strategies.
Advise executive leadership on quality risks, opportunities, and strategic initiatives.
Provide leadership to enterprise quality personnel and the Quality Committee, including quality representatives across practices and services lines.
Responsible for team development, performance management, and succession planning.