Director of Quality & Technical Services

County Materials Family of Companies•Thompson Township, OH

9d•Onsite

About The Position

The Director of Quality & Technical Services is a strategic advisor to Prestress Leadership, responsible for improving operational performance across the division and developing architectural precast capabilities across multiple manufacturing plants. The role oversees the Prestress Division Quality Control Department and leads continuous improvement, cross-plant collaboration, process standardization, and the development of technical, quality, and production capabilities for consistent structural and architectural precast products. Working closely with Operations, Engineering, Quality, Safety, Project Management, senior leadership, plant teams, and clients, this leader improves plant efficiency, contributes to design and manufacturing standards, and advances architectural best practices. The position develops and executes an operational excellence roadmap, strengthens reporting and KPI practices, supports complex field and project issues, and applies AI tools to industrial engineering practices. The position is based with County Prestress & Precast, LLC in Thompson, Ohio. Work occurs in indoor, outdoor, mixed, office, field, and plant environments, with travel required 25%–50%. The schedule is semi-flexible to meet production and organizational needs.

Requirements

At least 7 years of senior quality control management experience, with demonstrated success in continuous improvement initiatives.
Strong continuous improvement acumen.
Excellent verbal and written communication skills for effective interaction with internal and external stakeholders.
Strong critical thinking abilities to address production nonconformance and logistical challenges.
Proven ability to manage multiple projects and competing priorities concurrently.
Proficiency with Microsoft Office Suite applications.
Ability to lead diverse teams, foster a positive culture, and drive accountability and performance.
PCI Certification – Level III.
Ability to concentrate, follow detailed instructions, communicate effectively, and safely perform job duties.
Ability to successfully perform the essential duties and responsibilities, with reasonable accommodation available as appropriate.

Nice To Haves

Bachelor’s degree in Civil Engineering, Construction Management, or a related field.
Advanced degree in Business or Construction Management.

Responsibilities

Lead division-wide quality control teams by strengthening standardized processes, systems, and controls.
Lead cost analysis initiatives to improve profitability, operational efficiency, and data-informed decision-making.
Evaluate and implement improvements to production standards for mix design, formwork, embedding, finishing, curing, and quality requirements.
Train and mentor plant teams on architectural processes, color and texture matching, finish consistency, and inspection techniques.
Provide input on selecting architectural-capable plants and conduct readiness assessments for additional facilities.
Establish standards for mock-ups, sample approvals, finish benchmarking, and customer-facing product demonstrations.
Ensure product consistency across plants through audits, feedback loops, and corrective action plans.
Partner with Engineering to develop standardized architectural details and modeling standards.
Facilitate cross-plant collaboration to incorporate best practices when practical.
Lead development and execution of a multi-year operational excellence roadmap for all plants.
Partner with plant teams to improve throughput, reduce downtime, and optimize labor efficiency.
Develop standardized reporting metrics to improve accuracy, completeness, quality, and KPI consistency.
Provide guidance and training to strengthen reporting practices and KPI standards.
Support resolution of complex field and project management issues in partnership with the Director of Project Management.
Identify and implement technology enhancements that improve manufacturing efficiency and operational performance.
Collaborate with senior leadership to support organizational objectives.
Promote a culture of operational discipline, continuous improvement, and architectural excellence.
Develop and apply AI tools to strengthen industrial engineering practices.
Coach supervisors, leads, team members, and quality control technicians to strengthen technical expertise and process ownership.
Serve as the primary liaison between production, engineering, project management, and clients to resolve technical issues and deliver integrated solutions.