Director of Quality

IREN•San Francisco, CA
•$240,000 - $300,000•Hybrid

About The Position

IREN is seeking a Director of Quality to own supplier quality across its AI infrastructure supply chain. The role sets supplier quality expectations, incorporates them into contracts, assesses supplier quality systems, and leads supplier quality reviews. The Director leads the Supplier and Commodity Quality Engineering (SQE/CQE) team responsible for suppliers of rack power and backup power devices, CDUs and liquid cooling components, transceivers, cabling and interconnects, and switches. Rack-level system quality and first article execution are handled by peer teams in HW Quality & PLM; this role focuses on the suppliers and commodities supporting those teams. The position reports to the Senior Director, HW Quality & PLM. IREN is an AI Cloud Service Provider delivering large-scale GPU clusters for AI training and inference. The company builds, owns, and operates data centers and states that it uses 100% renewable energy. The role is based in San Francisco and is listed as hybrid; until the planned Santa Clara office opens, the position will work remotely and transition to hybrid on-site work afterward. Domestic and international travel to supplier and vendor sites, data centers, and industry events is required. The expected base salary is USD $240,000–$300,000 per year. Total compensation may include an annual incentive bonus and equity. Relocation or a living-out allowance/per diem may be available depending on the successful candidate's circumstances. Pre-employment screening, including a background check and substance testing, may be required under company policies.

Requirements

  • 10+ years of experience in supplier or commodity quality, including leading SQE/CQE teams.
  • Experience in supplier quality for electrical, mechanical, and electronic commodities such as rack power and backup power devices, liquid cooling components, transceivers and cabling, and network switches.
  • Hands-on experience writing supplier quality agreements and quality exhibit content for supplier contracts.
  • Deep working knowledge of supplier QMS audits and assessments (ISO 9001), APQP/PPAP, SPC, FMEA, and 8D.
  • Working knowledge of Six Sigma and/or Lean Manufacturing principles.
  • Experience establishing shared quality metrics, scorecards, and data feeds with global suppliers using QMS and analytics tools such as ERP quality modules or Power BI.
  • Strong executive presence and cross-functional collaboration skills, including working with suppliers, Sourcing, engineering, and senior leadership.
  • Bachelor's degree in Electrical, Mechanical, or Industrial Engineering, or a related field, or equivalent experience.
  • Willingness to travel domestically and internationally to supplier and vendor sites, data centers, and industry events.
  • Pre-employment screening, including a background check and substance testing, may be required according to company policies.

Nice To Haves

  • Hyperscaler, AI cloud, data center, or network/server OEM experience.
  • Strong technical understanding of liquid cooling technologies and applications, including CDUs, smart valves, and quick disconnects, as well as high-speed optics and data center switching.
  • Certifications such as ASQ CQE, CQM/OE, CSQP, or ISO 9001 Lead Auditor.
  • MBA or advanced degree in Engineering.

Responsibilities

  • Own supplier quality delivery end-to-end by defining supplier requirements, acceptance criteria, and escalation paths.
  • Build and lead the SQE/CQE team, establishing best practices, KPIs, and governance cadences as the supplier base scales.
  • Define and maintain standard quality exhibits for supplier agreements, covering quality agreements, defect and corrective-action terms, change notification, and warranty; ensure they are included in new and renewed contracts.
  • Evaluate supplier quality management systems through audits and assessments against ISO 9001 and applicable standards, recommend supplier approval status, and set risk-based re-audit cadence.
  • Establish aligned quality metrics, defect definitions, and reporting formats with suppliers so data can be ingested into IREN systems for analysis.
  • Lead recurring supplier quality reviews covering performance, open issues, corrective actions, and improvement plans.
  • Drive supplier corrective actions (SCAR/8D) and supplier development, escalating suppliers with persistent performance gaps.
  • Direct commodity-level quality work, including incoming quality, component failure analysis with suppliers and review of RMA data, supplier manufacturing process controls, and review of product and process change notices (PCNs).
  • Partner with Sourcing on quality exhibit content and supplier performance under supplier agreements, and participate in business reviews that include quality performance information.
  • Partner with HW Quality & PLM peers to define the hand-off between commodity quality and rack-level system quality, and route field issues to the appropriate commodity supplier.
  • Own supplier quality scorecards and dashboards, driving continuous improvement in supplier defect rates and corrective-action closure times.
  • Drive supplier technology to meet delivery timelines per deployment schedule.

Benefits

  • Base salary of USD $240,000–$300,000 per year.
  • Annual performance incentives and potential annual incentive bonus.
  • Equity programs and long-term incentive equity.
  • Relocation or living-out allowance/per diem, depending on successful candidate circumstances.
  • 100% company-paid employee health insurance premiums for medical, dental, and vision; 75% company-paid dependent coverage.
  • Company-paid short-term and long-term disability insurance.
  • Voluntary life, critical illness, and accident coverage.
  • Health Savings Accounts when combined with the High Deductible Health Plan.
  • Employee Assistance Program and wellness resources.
  • 401(k) retirement plan with company match.
  • Access to financial planning and legal services.
  • Paid Time Off and paid holidays.
  • Internal skills training and advancement pathways.
  • Professional development support for certifications, continuing education, or role-related training.
  • Company events and team-building activities.
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