Director of Quality Management (DQM)

Lifepoint Health • Sunnyvale, CA

1d • Onsite

About The Position

El Camino Health Rehabilitation Hospital is a brand-new 52-bed inpatient rehabilitation facility opening in 2026. We offer high-quality, compassionate care for a wide variety of patients in need. We strive to maximize the health, function, and quality of life of those we serve through comprehensive physical medicine and rehabilitation programs. The Director of Quality Management (DQM) provides leadership and oversight of a comprehensive, efficient and integrated organization wide Continuous Quality Performance Improvement program. This role measures and assesses performance through collection, analyses, and trending of data, focusing on processes and systems to improve performance. The DQM directs, facilitates, and reports on all aspects of services relating to risk management and patient safety, investigating factors contributing to adverse outcomes to improve processes and systems. This role encourages reporting on risk reduction strategies in an atmosphere which minimizes blame or retaliation and fosters an environment to reduce unanticipated adverse events and/or outcomes. The DQM is responsible for education of Continuous Quality and Performance Improvement and additional hospital-wide education and training. Other duties as assigned.

Requirements

• BSN or BS/BA required.
• Registered Nurse with current state licensure highly preferred.
• Clinical license required.
• Two years of experience in an acute hospital or rehabilitation setting required.
• Previous supervisory experience preferred.
• Certification preferred by APIC (American Practitioners of Infection Control), and NAHCQ (National Association of Health Care Quality).
• Current Basic Life Support/CPR Card.
• Demonstrated ability to plan, coordinate, and evaluate PI activities, effective oral and written communication skills and proficiency in basic computer skills required.
• Working knowledge of staff development and the educational process, quality improvement, infection control/employee health, and safety/risk management standards.

Nice To Haves

• Registered Nurse with current state licensure highly preferred.
• Previous supervisory experience preferred.
• Certification preferred by APIC (American Practitioners of Infection Control), and NAHCQ (National Association of Health Care Quality).

Responsibilities

• Provides leadership and oversight of a comprehensive, efficient and integrated organization wide Continuous Quality Performance Improvement program.
• Measures and assesses performance through collection, analyses, and trending of data.
• Focuses on processes and systems to improve performance.
• Directs, facilitates, and reports on all aspects of services relating to risk management and patient safety.
• Investigates factors contributing to adverse outcomes in order to improve processes and systems.
• Encourages reporting on risk reduction strategies in an atmosphere which minimizes blame or retaliation.
• Fosters environment to reduce unanticipated adverse events and/or outcomes.
• Responsible for education of Continuous Quality and Performance Improvement and additional hospital-wide education and training.
• Other duties as assigned.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.
• Brand new hospital, built from the ground up, with cutting-edge equipment and technology!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager