Director of Quality & Risk Management (DQM)

Landmark Management Services of Florida, LLC • Columbia, MO

2d • $85,000 - $100,000 • Onsite

About The Position

We are seeking the right candidate as Director of Quality Management (DQM) to join our new leadership team at Landmark Hospital of Columbia. As the Director of Quality, you will work with department leaders to ensure our organization complies with all regulatory requirements and industry standards. Oversee the development and implementation of risk management strategies, policies, and procedures to minimize potential risks and ensure the safety of our patients and staff. Additionally, you will work with department leaders and oversee the quality improvement program, including data analysis, performance improvement initiatives. The Director of Quality Management is responsible for developing and implementing patient safety initiatives, assuring the success of continuous quality enhancement initiatives, developing a proactive risk management program, and overseeing an effective infection control program. The role involves the appropriate use of quality tools (root cause analysis, failure mode and effects analysis, statistical process control, and other statistical methods) to guide process improvement, and helping problem-solve and benchmark appropriately to ensure a highly reliable organization. The Quality role assures compliance with regulatory and accreditation standards and ensures they are continually upheld. The Director will be responsible for planning, developing, implementing, administering, evaluating, and continually enhancing policies, procedures, and practices for each functional area. Other duties may be assigned as appropriate.

Requirements

• Associates Degree in nursing, or related field. Alternatively, a 2-year Associate degree with 5+ years of relevant experience in Quality, Risk, or Infection Control preferred.
• 3+ years of experience in quality, infection control, or risk management in a healthcare setting preferred.
• Active clinical license (such as RN or RT) - strong preference for Registered Nurse background
• CIHQ IC or CIHQ-HACP-CMS certification or equivalent (or commitment to obtain within 2 years)
• Strong knowledge of regulatory requirements and industry standards.
• Investigation and root-cause analysis experience a plus.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze data, identify trends, and implement effective solutions.
• Experience with electronic health records (EHR) and other healthcare technology.
• Deep clinical competency/skills - strong preference for experience within the hospital setting.
• Strong leadership, communication, and interpersonal skills - ability to lead and influence others to achieve strategic objectives and process improvements.
• Ability to analyze data, identify trends, and implement effective solutions in complex situations
• Ability to handle difficult situations in a professional manner

Nice To Haves

• 2-year Associate degree with 5+ years of relevant experience in Quality, Risk, or Infection Control
• 3+ years of experience in quality, infection control, or risk management in a healthcare setting
• Registered Nurse background
• CIHQ IC or CIHQ-HACP-CMS certification or equivalent
• Investigation and root-cause analysis experience
• Experience within the hospital setting

Responsibilities

• Developing and implementing patient safety initiatives
• Assuring the success of continuous quality enhancement initiatives
• Developing a proactive risk management program
• Overseeing an effective infection control program
• Appropriate use of quality tools (root cause analysis, failure mode and effects analysis, statistical process control, and other statistical methods) to guide process improvement
• Help problem-solve and benchmark appropriately to ensure a highly reliable organization
• Assures compliance with regulatory and accreditation standards and ensures they are continually upheld
• Planning, developing, implementing, administering, evaluating, and continually enhancing policies, procedures, and practices for each functional area

Benefits

• Medical, Vision, and Dental Health insurance with Aetna
• Paid time off (4+ weeks a year!)
• Disability insurance – Short-term and Long-term policies provided by Landmark, with buy-up options available
• Flexible spending and Health Savings account
• Life insurance – The company paid $25K, and additional voluntary life is available
• Matching 401K
• Tuition reimbursement up to $15K after 1st year of employment)

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Associate degree