Director of Protective Operations and Logistics

Fidelity Investments • Boston, MA

1d • $95,000 - $186,000

About The Position

The Director of Protective Operations and Logistics within Fidelity’s Executive Protection team leads executive protection program management and logistical planning. The role oversees staffing, scheduling, protective transportation operations, support-request vetting and assessment, training administration, and the TSA Aircraft Security Officer (ASO) program. Reporting to the Head of Executive Protection, the director provides operational leadership, program oversight, and subject matter expertise, ensuring effective day-to-day protective operations and the continued development of the firm’s executive protection capabilities.

The role works closely with Global Security Operations, the Global Security Operations Center (GSOC), Travel Security, and internal and external partners to implement Fidelity’s executive protection strategy. It includes advising senior executives, coordinating travel and high-profile engagements, and delivering discreet, responsive protective services. The position requires domestic and international travel as needed and the ability to work effectively in dynamic, high-pressure environments. Fidelity describes its working model as transitioning to full-time onsite through a phased rollout, with onsite expectations varying by role and location and subject to change.

Requirements

• 7–10 years of experience protecting C-suite executives, board members, and/or government officials in complex, dynamic, globally distributed environments in corporate, government, military, or law enforcement settings.
• Extensive knowledge of executive protection operations, including protective advances, travel security, transportation security, venue assessment, route planning, and protective operations logistics.
• Expertise in assessing, prioritizing, and coordinating executive support requests while balancing risk, resources, and business priorities.
• Demonstrated ability to manage executive protection staffing models, personnel scheduling, resource allocation, and operational readiness across multiple locations and priorities.
• Demonstrated ability to lead, mentor, develop, and build high-performing teams.
• Experience coordinating and supporting executive travel, special events, corporate meetings, and other high-visibility engagements.
• Experience managing executive transportation programs, including vehicle operations, driver standards, fleet utilization, and transportation security protocols.
• Experience developing and managing executive protection training programs, operational exercises, performance standards, readiness assessments, and professional development initiatives.
• Exceptional organizational and project management skills, including the ability to manage multiple workstreams.
• Exceptional verbal, written, and presentation skills and the ability to communicate with executives, business leaders, security professionals, and external stakeholders.
• Ability to travel domestically and internationally as required and operate effectively in dynamic, rapidly changing, high-pressure environments.
• Ability to obtain and maintain TSA ASO certification is highly preferred; knowledge of TSA ASO program requirements, administration, compliance, certifications, and operational integration is expected.
• Bachelor’s degree preferred; equivalent professional experience will be considered.
• Fidelity will not provide immigration sponsorship for this position.

Nice To Haves

• Bachelor’s degree; equivalent professional experience will be considered.
• Ability to obtain and maintain TSA Aircraft Security Officer (ASO) certification.
• Professional certifications such as CTM, CPP, PSP, ASIS Executive Protection Professional (EPP), TSA ASO, or other intelligence, investigation, or executive protection credentials.

Responsibilities

• Lead the planning, coordination, and execution of executive protection programs for Fidelity’s executive leadership.
• Manage day-to-day executive protection administration and logistical support, including staffing, scheduling, executive travel, protective transportation, training, and resource allocation.
• Provide operational leadership and oversight to support consistent service delivery, readiness, and alignment with organizational priorities.
• Assess and coordinate executive support requests, balancing risk, resource requirements, and business priorities.
• Coordinate protective advances, travel security, transportation security, venue assessments, route planning, and related logistics.
• Plan and coordinate executive travel, special events, site visits, corporate meetings, and other high-profile engagements.
• Oversee and enhance the TSA Aircraft Security Officer (ASO) program, executive transportation services, training initiatives, and other core executive protection capabilities.
• Manage executive protection staffing models, personnel schedules, resource allocation, and operational readiness across locations and priorities.
• Develop and manage executive protection training programs, operational exercises, performance standards, readiness assessments, and professional development initiatives.
• Lead, mentor, and develop teams while promoting professionalism, accountability, discretion, and service excellence.
• Advise senior executives and provide risk-based recommendations and executive-level briefings on protective operations, emerging threats, and security matters.
• Collaborate with Global Security Operations, GSOC, Travel Security, and internal and external partners.

Benefits

• Comprehensive health care coverage
• Emotional well-being support
• Market-leading retirement benefits
• Generous paid time off
• Parental leave
• Charitable giving employee match program
• Educational assistance, including student loan repayment, tuition reimbursement, and learning resources

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed