Director, Logistics Operations Management, Logistics Operations
About The Position
The Regional Director, Logistics Operations is accountable for safe, compliant, and cost-effective end-to-end logistics execution across one of Mondelēz International’s five U.S. regions. Reporting to the Senior Director, Logistics & Distribution, the role leads company-operated Direct Store Delivery branches, hub regional distribution center and cross-dock flows, private fleet operations, and third-party logistics partners across warehouse, transportation, and delivery functions. The position owns the regional operating budget and cost-per-case performance, safety and DOT compliance, customer service, and labor relations, and translates U.S. Logistics strategy into consistent execution across regional sites. The incumbent is based in the assigned region and travels up to 50%. The role leads regional operating performance, including safety, food safety and quality, daily warehouse and delivery execution, budget and cost-to-serve, customer service, fleet and asset management, workforce planning, labor relations, and 3PL governance. It also drives continuous improvement, sustainability, business continuity, risk management, project delivery, KPI reporting, and the development of geographically dispersed site leaders.
Requirements
- Bachelor’s degree in supply chain management, operations, engineering, business, or a related field, or equivalent experience.
- 10+ years of progressive logistics operations experience in a CPG/FMCG, food, or beverage environment.
- 7+ years leading multi-site operations with large hourly workforces across a multi-state geography.
- Experience operating a private fleet and command of DOT/FMCSA compliance, including HOS/ELD, driver qualification, CSA, and drug and alcohol programs.
- Experience leading both company-operated and 3PL operations, including negotiating and governing 3PL contracts.
- Experience in a union environment, including CBA administration, grievance resolution, and support of labor negotiations.
- Proven budget accountability and financial acumen, including understanding cost structures for in-house and outsourced operations and developing CAPEX proposals.
- Track record delivering large projects such as distribution facilities, network consolidations, automation, or technology deployments.
- Working knowledge of SAP (S/4HANA, eWM), WMS/LMS, transportation and route planning systems, video telematics, yard management, and control tower tools.
- Strong analytical skills, including advanced Excel and BI tools such as Power BI, and experience building and using KPI frameworks.
- Ability to build effective teams, develop leaders, and lead remotely, with strong influencing, negotiating, and senior stakeholder management skills.
- Valid driver’s license and ability to travel up to 50% within the region and to national meetings.
Nice To Haves
- MBA, APICS/ASCM certification, or Lean Six Sigma certification.
- Direct Store Delivery or route-based delivery experience, such as in snack, beverage, bakery, or dairy operations.
Responsibilities
- Lead safety and DOT compliance across regional sites and fleet, including reducing injuries and preventable vehicle accidents and ensuring OSHA and DOT/FMCSA compliance.
- Ensure food safety, quality, and food defense requirements are met across warehouse, transportation, and delivery operations, maintaining audit readiness.
- Direct daily warehouse receiving, picking, loading, and delivery operations to meet service and capacity requirements, including during peak and promotional periods.
- Deploy and sustain standard work, the Daily Management System, and national programs and tools.
- Own the regional operating budget and forecasts across labor, fleet, facilities, and 3PL spending; achieve cost-per-case targets through productivity, overtime, route optimization, and fleet cost management.
- Deliver on-time, in-full store service; reduce shortages, damages, claims, and deductions through root-cause analysis; partner with Sales, Customer Service, and Planning on key accounts, launches, and promotions.
- Manage private fleet and material handling assets, including utilization, uptime, maintenance compliance, lifecycle cost, facility condition, and CAPEX proposals.
- Lead in union and non-union environments, administering collective bargaining agreements, resolving grievances, and supporting contract negotiations.
- Own regional workforce planning, recruiting, retention, and turnover reduction for drivers and warehouse employees.
- Select, manage, and develop relationships with regional 3PLs and service providers; govern performance through contract compliance, scorecards, Quarterly Business Reviews, amendments, and corrective action plans.
- Lead Lean and continuous improvement programs to reduce cost, improve service, and lower carbon footprint through reduced miles, fuel use, and idle time.
- Execute regional projects such as branch consolidation or relocation, new facilities, automation, and technology deployments on time and within budget.
- Establish and maintain site business continuity plans for weather, labor disruption, facility, system, and partner failures; ensure legal and company-policy compliance.
- Own regional KPI performance and monthly performance reviews; use analytics and root-cause problem solving to address gaps and hold site leaders accountable.
- Build and lead a high-performing, geographically dispersed team; manage succession planning and bench strength, coach and develop leaders, and drive engagement.
- Collaborate with peer Regional Directors of Logistics Operations to share best practices and standardize processes across the national network.
- Travel up to 50% within the region and to national meetings.
Benefits
- Health insurance
- Wellness and family support programs
- Life and disability insurance
- Retirement savings plans
- Paid leave programs
- Education-related programs
- Paid holidays and vacation time
- Bonus program with potential for overachievement based on performance and company results
- Eligibility to participate in a long-term incentive program
- Within-country relocation support
- Limited support may be available for voluntary international relocation
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What This Job Offers
Job Type
Full-time
Career Level
Director
