DIRECTOR OF PROPERTY MANAGEMENT

Housing Authority of Savannah•Savannah, GA

9d•$130,000 - $163,000•Hybrid

About The Position

This position is designated as part of the Emergency Management Response Team. During emergencies and disasters, you may be required to report to work. The Director of Property Management is responsible for the oversight of multiple housing communities through subordinate personnel and monitoring fiscal and occupancy status via regular reports. This role involves direct budget preparation, monitoring budgets, preparing reports of departmental activities and fiscal status, monitoring operating practices and procedures, and recommending changes to promote efficiency and achieve/maintain a high-performance status. Responsibilities also include participating in pre-employment interviews, supervising, evaluating performance, and training site personnel. The position reports directly to the Executive Director.

Requirements

Bachelor's Degree in Public Administration, Business Administration/Management, Social Sciences, or other closely related discipline.
Ten (10) years of progressively responsible experience in affordable housing, including two (2) years at the supervisory or managerial level.
Knowledge of HAS’ policies and procedures, and Department of Housing and Urban Development (“HUD”) rules and regulations that apply to property management.
Knowledge of agencies that provide assistance and services to residents, including some knowledge of eligibility requirements.
Ability to maintain required records such as tenant files, vacancy reports, etc.
Ability to read and interpret policies and guidelines in order to make sound decisions.
A minimum of five years of management experience in public housing, HCV program, tax credit housing, assisted apartment management, and/or local government housing work (e.g., code enforcement, planning, community development).
Knowledge of HUD policies and other Federal, state, and local laws, rules, and regulations related to low-income housing and HAS policies.
Knowledge of good public policy practices and procedures, business English, and basic mathematics.
Comprehensive and demonstrable knowledge of HUD UPCS, NSPIRE, and REAC inspection procedures and requirements.
Excellent communication and interpersonal skills.
Ability to communicate with and relate to persons of diverse backgrounds and abilities and to establish and maintain effective working relationships with residents, landlords, and the public.
Ability to train, develop, and supervise others effectively and collaboratively, reinforcing good performance and dealing firmly but fairly with less than satisfactory performance.
Ability to meet both internal and Public Housing Assessment System (“PHAS”) program deadlines.
Ability to plan and prioritize work of self and staff.
Bondability.
Valid driver’s license, or must acquire one within 30 days of employment.
Eligibility to be covered under the Authority’s fleet auto insurance.
Applicants selected for hire will receive a conditional offer of employment and be sent for pre-employment drug testing.

Nice To Haves

Master’s degree is preferred.
Certified Property Manager (“CPM”) designation preferred.

Responsibilities

Inspects properties to ensure they are maintained in safe and decent condition and in good repair. Monitors and reviews HUD physical assessment scores and inspects a sampling of buildings, unit make-readies, curb appeal, and condition and organization of common areas and offices.
Monitors work order reports to ensure all work orders are addressed in a timely manner; audits a sampling of maintenance work at each property to ensure quality work and good craftsmanship; ensures staff follow-ups on any delinquent items; makes recommendations for capital improvements to the Director of Asset Management.
Provides assistance and direction in the development and administration of the annual budget. Monitors expenditures on a continuous basis to ensure properties are within budget.
Ensures that assigned properties present an aesthetically pleasing appearance in accordance with established property management standards.
Monitors compliance with HAS’ policies regarding utility allowances, maximum rents, flat rents, maintenance charge list, and all other fee schedules. Conducts a flat rent study annually to ensure rents are comparable with market unassisted units.
Assists the Executive Director with the development and implementation of the strategic planning process and the development of goals, objectives, policies, procedures, and priorities for the department. Develops management tools to monitor key community assessment indicators. Prepares reports, including departmental, agency, and HUD reports, to assess progress towards goals and to assess compliance.
Implements and monitors assigned communities' crime detection and prevention initiatives to ensure all required corrective action is accomplished. Reviews all relevant police reports, resident reports, and any other sources of information regarding lease violations or criminal activity. Tracks statistical data and identifies trends within each development. Receives investigative reports on allegations of program abuse. Evaluates reports and refers those considered to be substantial violations.
Ensures that staff and site-based partners are performing tasks as outlined in contracts, grant proposals, MOUs, and/or strategic plans.
Ensures that resident lease terminations and grievance hearings are properly processed. Monitors lease enforcement by providing information and assistance as needed.
Meets with residents, resident organizations, and external agencies to receive input regarding the operation of housing programs, assesses needs, and addresses concerns.
Oversees the development and implementation of marketing plans and strategies in order to promote high levels of occupancy.
Oversees the schedule for emergency on-call responsibility and follows up on emergencies to ensure proper handling.
Prepares and submits monthly reports detailing the prior month’s occupancy and fiscal performance.
Performs other duties as assigned.