Associate Director of Property Management

Lincoln Property Company • Orlando, FL

8d • Onsite

About The Position

As an LPC Associate Director of Property Management, you will be responsible for the leadership and day-to-day management of a property or multiple properties, in addition to oversight responsibility of other managers, properties, and clients. This role involves acting as the primary contact with property owners, ensuring client objectives are met, and managing teams to respond to client and tenant issues promptly. You will also direct lease administration, oversee the collection of fees, manage sourcing and procurement, and provide formal supervision to assigned teams, including performance evaluations and succession planning. Ensuring the quality of property inspections and managing vendor services are also key aspects of this position. The role drives strong results from direct reports by providing work direction, strategic guidance, and performance management.

Requirements

• Bachelor's degree (BA/BS) with 7-10 years of related experience. In lieu of a degree, a combination of experience and education will be considered.
• Real Estate License required where mandatory by local regulation.
• Intermediate to advanced skills with Microsoft Office Suite, including Excel.
• AP and CMMS proficiency required.
• Experience with commercial office, retail, and industrial properties required.
• Advanced working knowledge of leases, contracts, financial instruments, property taxes, and construction required.
• Expert knowledge of financial terms and principles; ability to forecast, prepare budgets with long-term capital plans, and deliver insightful variance reports; prepares financial analysis and cost/benefit propositions.
• Excellent written and verbal communication skills; strong interpersonal and analytical skills; demonstrated ability to lead exchange of sensitive and complex information.
• Proven leadership experience and skills to empower large teams to achieve a broad range of client and company objectives.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Nice To Haves

• Professional designation such as RPA, CPM, or CCIM preferred.
• Knowledge of Yardi or MRI and Kardin preferred.

Responsibilities

• Act as primary contact with property owners, serving as Owner Representative to ensure client objectives are actively addressed; prepare and deliver timely, accurate, and complete reports as required.
• Ensure teams respond to client and tenant issues promptly and follow through to successful resolution; act as point of escalation for complex issues requiring diplomacy and business acumen.
• Direct and control preparation and delivery of timely, accurate, and insightful monthly reports and annual budgets; prepare and present corporate budget for PM expenses in the assigned market as required.
• Direct lease administration activities; coordinate with accounting and lease administration to ensure high-quality process and appropriate controls.
• Oversee proactive collection of all fees and charges billed to clients; report AR status to Sr. Director and Managing Director with recommendations for action.
• Direct sourcing and procurement activities across the assigned market; oversee consolidated sourcing and procurement activities of the team.
• Provide formal supervision to assigned teams; approve staffing and HR recommendations; conduct performance evaluations; proactively manage succession plans.
• Ensure quality of periodic property inspections through administrative and physical review; manage vendor services to ensure contract compliance.
• Direct and oversee programs to improve processes at properties and within LPC; champion business cases for improvement.
• Drives strong results from direct reports by providing appropriate work direction, strategic guidance, and performance management.
• Perform other duties and responsibilities as assigned.
• Travel to assigned properties as required.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Company-Paid Life insurance
• Company-Paid Long Term Disability
• Accidental Death & Dismemberment (AD&D) coverage
• 401(k) retirement savings plan, Traditional and Roth, with applicable eligibility requirements
• Flexible Time Off (FTO) or vacation benefits, depending on position classification
• Paid sick leave and other legally required leave programs
• Employee assistance and wellness programs where available
• Company-paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager