DIRECTOR OF PROPERTY MANAGEMENT

Housing Authority of Savannah•Savannah, GA

11d•$130,000 - $163,000

About The Position

The Director of Property Management oversees multiple housing communities through subordinate personnel, monitoring fiscal and occupancy status and ensuring properties are maintained in safe, decent condition. The position directly prepares and monitors budgets, reports on departmental activities and fiscal status, reviews operating practices, recommends efficiency improvements, and participates in interviewing, supervising, evaluating, and training site personnel. The Director reports directly to the Executive Director and works with residents, staff, government officials, agencies, and contractors to support effective housing programs. The role involves monitoring property conditions, maintenance work, rents and fees, compliance with Housing Authority and HUD requirements, crime prevention, lease enforcement, contracts and partnerships, resident needs, marketing and occupancy, emergency response, and property performance. The Director supports strategic planning and develops or uses management tools and reports to track community indicators, progress toward goals, and compliance. The position is part of the Emergency Management Response Team and may require reporting to work during emergencies and disasters. Work is principally sedentary and office-based, involving computer use, reading and preparing documents, and meeting deadlines. It also includes visits to housing developments, dwellings, facilities, and construction sites, with some physical exertion and exposure to outdoor conditions. All positions require pre-employment and post-employment random drug testing; selected applicants receive a conditional offer before pre-employment testing.

Requirements

Bachelor's degree in Public Administration, Business Administration or Management, Social Sciences, or a closely related discipline.
Ten years of progressively responsible experience in affordable housing, including two years at the supervisory or managerial level.
At least five years of management experience in public housing, an HCV program, tax credit housing, assisted apartment management, and/or local government housing work.
Knowledge of Housing Authority policies and procedures and applicable HUD rules and regulations for property management.
Knowledge of agencies providing assistance and services to residents, including some knowledge of eligibility requirements.
Ability to maintain records such as tenant files and vacancy reports and interpret policies and guidelines to make sound decisions.
Knowledge of HUD policies and federal, state, and local laws and regulations related to low-income housing, as well as Housing Authority policies.
Knowledge of good public policy practices and procedures, business English, and basic mathematics.
Comprehensive, demonstrable knowledge of HUD UPCS, NSPIRE, and REAC inspection procedures and requirements.
Excellent communication and interpersonal skills, including the ability to relate to people of diverse backgrounds and abilities and maintain effective working relationships with residents, landlords, and the public.
Ability to train, develop, and supervise others collaboratively and effectively, reinforce good performance, and address unsatisfactory performance fairly.
Ability to meet internal and Public Housing Assessment System program deadlines.
Ability to plan and prioritize one's own work and staff work.
Bondability.
Valid driver's license, or ability to acquire one within 30 days of employment.
Eligibility for coverage under the Authority's fleet auto insurance.
Ability to perform the physical activities associated with site visits and inspections, including bending, stooping, standing, walking at construction sites, climbing ladders, and exposure to outdoor elements.
Must undergo pre-employment and post-employment random drug testing.

Nice To Haves

Master's degree.
Certified Property Manager (CPM) designation.

Responsibilities

Oversee multiple housing communities through subordinate personnel and monitor their fiscal and occupancy status.
Inspect properties and review HUD physical assessment scores, buildings, unit make-readies, curb appeal, and common areas to ensure safe, decent, well-maintained conditions.
Monitor work-order reports, audit samples of maintenance work for quality, ensure follow-up on delinquent items, and recommend capital improvements to the Director of Asset Management.
Assist with developing and administering the annual budget and continuously monitor expenditures to keep properties within budget.
Ensure properties maintain an aesthetically pleasing appearance consistent with property management standards.
Monitor compliance with policies on utility allowances, maximum rents, flat rents, maintenance charges, and other fee schedules; conduct an annual flat-rent study.
Assist the Executive Director with strategic planning and development of departmental goals, objectives, policies, procedures, and priorities.
Develop management tools and prepare departmental, agency, and HUD reports to monitor performance, progress toward goals, and compliance.
Implement and monitor crime detection and prevention initiatives; review police and resident reports and other information, track trends, evaluate investigative reports, and refer substantial violations.
Ensure staff and site-based partners perform tasks in accordance with contracts, grant proposals, MOUs, and strategic plans.
Ensure resident lease terminations and grievance hearings are properly processed and provide information and assistance regarding lease enforcement.
Meet with residents, resident organizations, and external agencies to gather input, assess needs, and address concerns.
Oversee development and implementation of marketing plans and strategies to promote high occupancy.
Oversee the emergency on-call schedule and follow up on emergencies to ensure they are handled properly.
Prepare and submit monthly reports detailing the previous month's occupancy and fiscal performance.
Participate in pre-employment interviews and supervise, evaluate, train, develop, and counsel site personnel.
Perform other duties as assigned.
Report to work during emergencies or disasters when required as part of the Emergency Management Response Team.