Director of Project Management

Healthcare Services Group • Bensalem, PA

12h • Hybrid

About The Position

Healthcare Services Group, Inc. (HCSG) is seeking a high-energy, disciplined Director of Project Management to lead the Project Management Office (PMO) and build the structure needed to deploy enterprise initiatives across hundreds of facilities. This leader will establish consistent project management practices and ensure initiatives are supported by clear business cases, realistic resource plans, and comprehensive rollout strategies. The role oversees the project portfolio, coordinates acquisition integrations, and partners with corporate and field leaders to deliver projects on time, within budget, and in alignment with business priorities. It requires strong financial judgment, practical knowledge of technology implementations, and the ability to gain support from stakeholders and frontline teams.

The position is based in Bensalem, Pennsylvania, and is hybrid, with three office days and two remote days per week. It reports to the Chief Administrative Officer.

During the first 12 months, success includes establishing a unified project management playbook for all projects, launching a real-time dashboard for active project status, spending, and health, and integrating at least two acquired entities into HCSG standard operating procedures.

Requirements

• 10+ years of PMO leadership experience, with a strong focus on strategy, consulting, or project delivery.
• MBA or equivalent advanced degree required.
• Strong understanding of IT environments, including ERP integration, data analytics, and project management software and systems.
• Experience developing complex business cases, ROI models, project budgets, and portfolio reporting.
• Strong communication, negotiation, and influencing skills, including the ability to gain support from skeptical stakeholders and frontline staff.

Nice To Haves

• Professional credentials such as Certified Associate in PMO (CA-PMO) or PMI Project Management Office Certified Professional (PMI-PMOCP).

Responsibilities

• Establish and maintain a unified project management playbook, including project intake, charters, planning templates, approval checkpoints, and reporting standards.
• Apply Agile, Lean Six Sigma, and Waterfall practices as appropriate to the scope and complexity of each initiative.
• Define project objectives, deliverables, ownership, success measures, and acceptance criteria with business sponsors.
• Coach project managers and functional project leads to strengthen delivery discipline and accountability.
• Oversee system migrations, new initiatives, and technology installations from planning through implementation and transition to ongoing operations.
• Develop integrated project plans covering milestones, dependencies, communications, training, testing, and deployment readiness.
• Coordinate phased rollouts with corporate and facility leaders to minimize disruption to daily operations and client service.
• Track risks, issues, and scope changes; escalate barriers and drive corrective actions to keep projects on schedule.
• Maintain a prioritized portfolio aligned with business strategy, organizational capacity, and expected value.
• Partner with department leaders to allocate staff, vendor support, and capital resources while balancing project needs with daily responsibilities.
• Identify resource conflicts and project dependencies; recommend adjustments to priorities, sequencing, or staffing.
• Develop business cases and return on investment models with Finance and business owners, documenting costs, benefits, assumptions, and risks.
• Manage the project portfolio budget, monitor spending and forecasts, and address variances with project sponsors.
• Implement a real-time portfolio dashboard showing project status, milestones, spending, risks, and overall health.
• Review completed projects to measure results against approved business cases and incorporate lessons learned.
• Lead acquisition integration planning and execution across relevant departments, with clear workstreams, owners, milestones, and escalation paths.
• Coordinate the transition of acquired entities into HCSG operating procedures, systems, reporting, and project management practices.
• Track integration readiness, operational dependencies, and post-transition issues to support continuity and successful adoption.
• Serve as the primary project liaison among business leaders, IT, Finance, HR, Operations, and other relevant departments.
• Build stakeholder support, resolve competing priorities, and communicate decisions and project impacts clearly.
• Coordinate communications, training, and readiness assessments so corporate and frontline teams can adopt new systems and processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Director