Director of Project Management

Adelphi Group•Minneapolis, MN

1d•$130,000 - $150,000•Hybrid

About The Position

The Director of Project Management leads Carmichael Lynch’s Project Management department and supports the agency’s delivery of high-quality work through thoughtful planning, proactive problem-solving, and cross-functional collaboration. The Director partners with integrated agency leads to connect people, processes, and priorities from brief through delivery. This is a working leadership role, combining leadership and development of the PM team with active contributions to client work, new-business efforts as needed, and agency-wide initiatives. The Director is accountable for PM resource allocation, aligning capacity and skills with client and agency needs, financial plans, and staffing realities. The role advances Project Management beyond tracking creative deliverables by fostering a collaborative, proactive team that helps shape how work gets done and improves output quality across disciplines. As an operational leader, the Director identifies ways to simplify and standardize workflows, improve efficiency, and strengthen consistency while keeping processes flexible for different teams, clients, and work types. The Director brings a broad understanding of content and production and guides integrated work through appropriate processes from planning through delivery. The Director develops a comprehensive understanding of agency workflows, systems, and cross-departmental dependencies; manages operations and resourcing for the PM department; and trains teams across departments on process, best practices, and tools such as Workfront and asset management tools. The role also connects ways of working to account and team financial health, using business understanding that includes forecasting, run rates, operational metrics, and individual performance. The position requires integrated project leadership across channels and disciplines, clear communication with frontline teams and senior leadership, creative problem-solving, and a commitment to processes that enable great work. The Director leads direct reports and cross-functional teams, improves workflows, and translates strategic priorities into operational execution. The salary range is $130,000–$150,000 annually. Employees are required to work in the office at least three days a week, subject to local law and any additional direction from the agency or manager.

Requirements

Four-year degree or equivalent experience in an academic or work environment.
At least 10 years of project management experience, with demonstrated growth into management and leadership positions.
Direct-report management experience, including the ability to develop, mentor, and retain talented teams.
Excellent organizational and communication skills, with sharp attention to detail.
Substantial operational and leadership experience, with a track record of process improvements, workflow optimization, and strategic operational initiatives.
Demonstrated expertise in integrated work streams across video production, digital, media, social, influencers, and other disciplines.
Experience leading process improvements at project-team and company-wide levels.
Advanced resource-management skills, including assessing bandwidth across departments, forecasting capacity needs, and shifting workload according to capacity and client demands.
Ability to build and maintain strong relationships with senior leadership and translate strategic priorities into operational execution.
Ability to thrive in a collaborative, fast-paced environment while maintaining attention to detail and organizational excellence.
Excellent verbal and written communication skills, including the ability to synthesize complex information and communicate with both frontline teams and senior leadership.

Responsibilities

Lead and develop the Project Management department and its team.
Own and lead client projects for a portion of the role while flexing between strategic leadership and hands-on execution.
Support new-business efforts as needed and contribute to agency-wide initiatives.
Allocate PM resources by aligning team capacity and skills with client and agency needs, financial plans, and staffing realities.
Manage PM department operations and resourcing, applying capacity-planning and workflow-optimization practices.
Improve, simplify, and standardize workflows while maintaining flexibility for different teams, clients, and work types.
Guide integrated work across channels and disciplines from planning through delivery.
Train teams across departments on process, best practices, and adoption of tools and resources, including Workfront and asset management tools.
Connect operational practices to account and team financial health using forecasting, run rates, operational metrics, and individual performance information.
Lead process improvements at project-team and company-wide levels.
Build and maintain relationships with senior leadership and translate strategic priorities into operational execution.
Bring the right people together, clarify goals, and keep collaboration focused on the potential of the work.