Director of Project Management

DETROIT WAYNE Integrated HEALTH Network•Detroit, MI

About The Position

Under the general supervision of the Chief Medical Officer, the Director of Project Management provides organization-wide leadership and oversight for project management activities across DWIHN. The role establishes standardized project management methodologies, reviews proposed projects for feasibility and strategic alignment, and oversees project execution from initiation through sustainability. The Director ensures projects have clear objectives, measurable outcomes, defined workflows, and long-term sustainability plans, and supervises project management staff while supporting organizational transformation through data-driven decision-making and cross-departmental collaboration. The position oversees the project portfolio, evaluates project plans and resource needs, monitors performance and outcomes, and develops dashboards, tracking systems, and performance metrics. It also provides consultation and training to departments, leads cross-functional workgroups and quality improvement initiatives, ensures alignment with regulatory and accreditation standards, and advises executive leadership on project and operational priorities. Work is typically performed in an office setting and may require travel throughout Wayne County and the State of Michigan.

Requirements

Master’s degree from a recognized college or university in Human Services, Business Administration, Public Administration, Health Administration, Social Sciences, or a related field; a Bachelor of Nursing with relevant administrative experience may be considered.
Five years of full-time professional experience in human services, healthcare, behavioral health, or related operations.
Three years of full-time experience in project management, program administration, quality improvement, or system redesign.
Valid driver’s license with an acceptable driving record.
Knowledge of project management methodologies and organizational project governance.
Knowledge of process improvement and quality improvement frameworks.
Knowledge of data analysis, performance measurement, and outcome tracking.
Knowledge of organizational operations, workflows, and system design.
Knowledge of compliance, regulatory requirements, and accreditation principles.
Knowledge of budget and financial considerations related to project planning.
Leadership and staff supervision skills.
Project planning, implementation, and evaluation skills.
Strong analytical and critical-thinking skills.
Workflow design and process-mapping skills.
Communication, presentation, and interpersonal skills.
Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Teams.
Strategic planning and decision-making skills.
Ability to manage multiple projects simultaneously and meet deadlines.
Ability to develop sustainability plans and long-term monitoring structures.
Ability to develop consistent project processes and govern implementation.
Ability to collaborate across departments and with diverse teams.
Strong judgment and reasoning ability.

Nice To Haves

Lean Six Sigma (Green Belt or higher), PMP, CAPM, or another recognized project management certification is preferred.

Responsibilities

Develop, implement, and maintain standardized project management methodologies, tools, and reporting processes across the organization.
Oversee the organization’s project portfolio to ensure alignment with strategic goals and executive directives.
Analyze proposed projects for feasibility, scope, risk, resource needs, and alignment with organizational priorities.
Review and approve project plans, ensuring clear goals, timelines, deliverables, workflows, and accountability structures.
Document project processes, implementation steps, decision points, and required deliverables.
Ensure projects include measurable outcomes, pre- and post-implementation data analysis, and sustainability plans.
Monitor project performance and identify gaps, risks, and opportunities for improvement.
Collect, analyze, and report outcome data to evaluate project effectiveness and recommend operational improvements.
Develop and maintain project dashboards, tracking systems, and performance metrics.
Lead quality improvement and process redesign initiatives that support organizational transformation and efficiency.
Provide consultation, training, and technical assistance to departmental leaders and project teams on project management best practices.
Guide departments in identifying operational gaps and process inefficiencies that may require project intervention.
Lead cross-functional workgroups to resolve implementation challenges and support project completion.
Ensure project work aligns with regulatory, compliance, and accreditation standards.
Make data-driven recommendations to executive leadership regarding projects, workflows, resource needs, and strategic priorities.
Supervise project management and support staff assigned to the Project Management Office and involved in projects.
Develop and monitor productivity, efficiency, and quality standards for project operations.
Represent the organization at meetings, committees, and external forums as assigned by the supervisor.
Perform additional related duties as assigned by the supervisor.