Director of Project Management - Healthcare Construction

Turner & Townsend•Boston, MA

About The Position

Turner & Townsend is seeking an experienced Director of Project Management to lead and develop a team of Project Managers and oversee project management services on major projects and programs. The role is responsible for service excellence, continued growth of the project management offering, client engagement, and market outreach. The successful candidate will be a driven leader with strong interpersonal skills. The Director will manage Project Management Services strategically and operationally across a variety of sectors, including resource planning, financial management, business generation, and staff training and development. The role also involves developing a detailed understanding of the market, building client opportunities, strengthening service delivery, and promoting a culture of learning, respect, and inclusivity.

Requirements

Bachelor’s degree in construction management, architecture, engineering, or a construction-related field.
At least 12 years of relevant construction project management experience.
At least 2 years managing large, high-performing multidisciplinary teams in a consulting environment.
Proven track record of successful project management service delivery for clients.
Demonstrated business development ambition and acumen, including experience driving business growth.
Major construction sector experience working with high-caliber clients in areas such as commercial real estate, data centers, life sciences, industrial manufacturing, or natural resources.
Excellent presentation, verbal, written, organizational, and communication skills.

Nice To Haves

Graduate degree in construction management, architecture, or engineering.

Responsibilities

Lead and develop a project management team, ensuring team members meet their accountabilities.
Lead client communications and oversee project management team services.
Research construction market conditions, including analysis of official published data.
Produce thought leadership reports that provide insights into the construction market.
Lead the strategic and operational management of Project Management Services across a variety of sectors, including resource planning and management, financial management, business generation, and training and development.
Set a clear team strategy and ambition aligned with the Business Plan.
Develop people and promote a culture of learning, respect, and inclusivity.
Ensure information and learning from commissions are recorded in internal databases and shared.
Identify and implement improvements to internal systems and processes.
Ensure compliance with quality standards and participate in ISO audits.
Develop priority plans and risk mitigation using internal tools; measure performance through KPIs, appraisal documents, management controls, and critical success factors based on company goals.
Undertake internal BMS audits and coordinate and represent the office in external audits conducted by the external certification authority.
Develop market understanding, act as a brand ambassador, and create opportunities with existing and new clients.
Identify and pursue cross-selling opportunities.
Participate in meetings with senior leadership, directors, and staff, and prepare and deliver presentations.
Track revenue, margin levels, monthly fees, and resource requirements for each commission using internal software.
Prepare proposals and RFP responses for new clients and projects.
Attend relevant networking events and promotional opportunities with directors.
Support staff training and mentorship and promote career progression.
Partner with talent acquisition to attract talent, manage resource requirements, and plan for future staffing needs.
Model a one-business culture that balances the needs of people, clients, stakeholders, and society to achieve strong outcomes.
Adhere to applicable SOX control responsibilities.