Director of Product, Platform

LiveRamp•San Francisco, CA

17h

About The Position

LiveRamp is hiring a Director of Product to lead the strategy, roadmap, and lifecycle of its core platform capabilities, including ingestion, data catalog, platform APIs, and activation. The role translates company strategy and customer needs into measurable product outcomes, partners with Engineering and Architecture on technical decisions, and drives discovery, execution, adoption, and ongoing optimization. It also represents the platform in customer and partner discussions and mentors product managers across the organization. The role leads the foundational platform team supporting LiveRamp products and data collaboration experiences across Identity, Connectivity, Clean Rooms, and partner integrations. The team develops reusable services, APIs, and experiences across products and cloud environments, while setting platform standards for reliability, performance, and compliance. It works closely with Engineering, Architecture, Privacy/Legal, Security, other Product teams, and cloud and technology partners.

Requirements

10+ years of product management experience, including at least 4+ years focused on platform, infrastructure, or API products serving multiple internal and external customers.
Proven track record building and scaling shared platforms or services that support multiple product lines or business units.
Experience in B2B SaaS or enterprise software; data, advertising/marketing technology, cloud, or identity-related domains are particularly relevant.
Demonstrated ability to define and execute a multi-year product strategy with clear milestones, metrics, and business outcomes.
Strong technical acumen, including the ability to discuss architecture, trade-offs, and constraints with senior engineers and architects and translate them into product decisions.
Strong analytical skills and experience using product analytics, experimentation, and customer feedback to prioritize and measure impact.
Ability to manage stakeholders and communicate across levels and functions, influence without authority, and align Product, Engineering, GTM, and leadership.
Comfort operating in a complex, fast-changing ecosystem involving cloud platforms, large enterprise customers, and technology partners.
Ability to balance short-term delivery with long-term platform health, technical debt management, and foundational investments.
Excellent written and verbal communication skills, including presenting strategy and roadmaps to executives and customers.
Experience leading and mentoring other product managers or serving in a leadership role in a broader product organization.
Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.

Nice To Haves

Experience building or managing large-scale data or identity platforms, clean rooms, or privacy-preserving data collaboration technologies.
Experience working closely with cloud providers such as AWS, GCP, Azure, or Snowflake and designing products across multiple cloud environments.
Familiarity with data warehouses, data lakes, streaming, SQL/NoSQL, ETL/ELT, and event-driven systems.
Experience with API-first product design, developer experience, and building ecosystems or marketplaces on a core platform.
Exposure to digital advertising, martech, adtech, or measurement, including changing addressability and privacy landscapes.
Understanding of global privacy and data protection considerations such as GDPR, CCPA, HIPAA, and industry self-regulation.
Experience with outcome-driven product development frameworks such as OKRs and north-star metrics, and prioritization approaches such as RICE or cost/benefit analysis.
Experience in a high-growth or transformation environment involving scaling or re-platforming core capabilities.
MBA or advanced degree in a technical or business discipline.

Responsibilities

Own the end-to-end product lifecycle for core platform capabilities, from strategy and roadmap through launch and ongoing optimization.
Translate company strategy and customer needs into an outcome-oriented platform roadmap with quarterly and annual objectives and measurable success criteria.
Partner with Engineering and Architecture to define technical requirements, make build/buy/partner decisions, and ensure the platform is scalable, secure, reliable, and cost-efficient.
Lead discovery with customers, partners, and internal stakeholders, translating workflows and pain points into reusable platform services and APIs.
Define and track product and business metrics, including adoption, API utilization, latency, reliability, and margin, and use them to guide prioritization and iteration.
Drive product execution by developing prototypes, defining acceptance criteria, and supporting delivery teams to ship on time and with quality.
Work with GTM, Sales, Customer Success, and Marketing on platform positioning, packaging, and launch plans.
Represent the platform in strategic customer and partner conversations, roadmap reviews, executive briefings, and escalations.
Promote platform reuse across product lines and ensure new capabilities are designed as shared services rather than one-off solutions.
Maintain a transparent prioritization process balancing customer impact, technical investment, regulatory needs, and long-term platform health.
Ensure the platform roadmap anticipates and responds to market, regulatory, and ecosystem shifts.
Mentor and coach product managers in platform best practices.
Define and evolve core platform architecture and capabilities for LiveRamp’s customer and partner ecosystem.
Create and manage common services, such as permissions and entitlements, observability, and data onboarding and activation workflows.
Enable other teams to innovate through robust APIs, documentation, and self-service tools.
Set and uphold platform-level standards and SLAs for reliability, performance, and compliance.
Partner with cloud and technology providers to deepen integrations and enable customer capabilities.
Serve as a center of excellence for platform product management, influencing strategy, best practices, and investment decisions across Product.