CERIS Director of Product

CERIS•Fort Worth, TX
•$139,548 - $181,252•Remote

About The Position

The Director of Product supports the strategy, execution, and lifecycle management of CERIS’ Itemized Bill Review (IBR) and Hospital Bill Audit (HBA) product lines within medical cost containment. The role helps align products with CERIS’ annual strategic objectives and evolving needs in the clinical audit space. It serves as a subject matter expert in IBR and HBA, combining relational, tactical, and technical expertise in payment integrity, and supports portfolio growth with a focus on revenue generation and client satisfaction. The Director works across CERIS and CorVel, collaborating with corporate marketing, IT, regional offices, external clients, account executives, account managers, senior leadership, and functional experts. The position supports the development and launch of products and projects, maintains product integrity, informs business-process improvements, and provides training, mentoring, and coaching. Travel of up to 25% is available for customer onsite visits and events.

Requirements

  • Background in Itemized Bill Review (IBR) and Hospital Bill Audit (HBA) audit types.
  • Demonstrated experience with IBR and HBA clinical audit methodologies.
  • At least 7 years of relevant experience or an equivalent combination of education and work experience.
  • Strong interpersonal skills.
  • Solid problem-solving skills and an innovative mindset.
  • Verbal articulation and ability to present products or topics at events.
  • Skill in supporting product business plans with forecasting and maturation planning.
  • Strong attention to detail and ability to deliver results in a fast-paced, dynamic environment.
  • Strong analytical and modeling skills, including the ability to distill data into actionable results.
  • Comfort working in a cross-functional role.

Nice To Haves

  • Bachelor’s degree or higher from an accredited college or university is preferred.
  • Technology industry experience is a plus, but not required.

Responsibilities

  • Support development of next-generation IBR and HBA services aligned with prepayment and post-payment solution strategies.
  • Build product relationships across CERIS and CorVel, including corporate marketing, IT, regional offices, external clients, and AE and AM staff within the IBR and HBA segment.
  • Serve as a subject matter expert in IBR and HBA product development processes, solution areas, competitor offerings, and customer needs.
  • Plan and develop projects, define requirements, produce cost-benefit analyses, and launch IBR and HBA projects within scheduled and committed time frames.
  • Build external relationships with customers and industry experts to stay current on IBR and HBA industry information and trends.
  • Contribute to integrating complex business factors into long-term strategic line-of-business or market-segment objectives for IBR and HBA, helping shape products to enhance client value and experience.
  • Support product integrity through collaboration with senior leadership and other CERIS departments.
  • Collaborate with leadership and functional experts, providing insight and input on business-process improvement approaches to strategic business challenges within IBR and HBA.
  • Mentor and coach team members and contribute to a culture of continuous improvement.
  • Produce content to train AE and AM teams on IBR and HBA, including market differentiation and benchmarking.
  • Manage multiple projects, priorities, and committed schedules.
  • Travel up to 25% for customer onsite visits and events.

Benefits

  • Comprehensive benefits package for full-time regular employees, including medical (HDHP) with pharmacy, dental, vision, long-term disability, health savings account, flexible spending account options, life insurance, accident insurance, critical illness insurance, prepaid legal insurance, parking and transit FSA accounts, 401(k), Roth 401(k), and paid time off.
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