Director of Product Management - Accounting, Billing and Trust Products

Actionstep•Denver, CO

3d•$185,000 - $205,000

About The Position

Actionstep is a fast-growing, dynamic business with a global customer base of more than 50,000 and a team of over 300 in the USA, Australia, UK, Canada and New Zealand. We are pioneers in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. The purpose of this senior product leader role is to define and drive the strategy for our global accounting, billing, and trust product portfolio. This role will ensure Actionstep meets the evolving needs of mid-market and enterprise law firms across multiple GEOs while simplifying our accounting offering, maximizing our recent accounting investments, and ensuring long-term scalability. You are a big thinker, looking to create positive change in an area of law firm administration (financial management and administration) that typically handles consistent pressure to go faster, get every little detail right, drive revenue realization and meet regulatory and compliance requirements. You will care deeply about these teams and making their working lives easier. You are someone who cares about near-term wins, while planning for long-term success. You have strong product architecture and design-thinking skills, allowing you define scalable product architecture that simplifies user experience, while maintaining future product optionality for Actionstep.

Requirements

10+ years product management experience, including accounting/financial systems
Experience with multi-product strategy and modernization
Legal industry background preferred
Demonstrated leadership of distributed teams
Strong executive communication skills

Responsibilities

Own the end-to-end strategy for Actionstep’s accounting portfolio
Develop a multi-year roadmap supporting growth and simplification
Include appropriate AI, pattern learning and automation as part of our solutions
Balance customer needs, market differentiation, and technical constraints
Define the optimal product architecture to support native and integrated products
Understand financial, compliance, and workflow requirements across UK, US, and ANZ
Ensure capabilities meet mid-market and enterprise needs (e.g. trust compliance, multi-entity accounting, advanced billing)
Lead a distributed PM team across NZ and Canada
Collaborate with Engineering, Design, GTM, Support, Finance
Serve as a key decision-maker for product priorities
Maximize value and profitability of recent legal accounting acquisition
Define Legal Accounting’s strategic role within the broader portfolio
Define the optimal product architecture to support native and integrated products
Define scalable integration future (Xero, Elite, others)
Evaluate deeper standardized integrations to support larger firms
Ensure accounting accuracy, trust compliance, and auditability
Improve performance, reliability, and usability
Partner with Support and Success teams to enhance customer experience
Build and maintain strong working relationships with all internal and external parties ensuring transparent, proactive and effective communication always.
Attending and proactively contributing to customer, partner and internal meetings with the view to add value in a constructive manner.
Actively looking to build own career through delivery of self and assisted professional development initiatives.
Being a thought leader both within Actionstep but also in the wider industry.
Staying abreast of industry best practice patterns, products and technologies and assisting in process improvement activities as required.
Proactive in identifying and participating in the continuous improvement of processes and procedures within the Product Team.
Actively contribute to the development and maintenance of a strong department culture ensuring knowledge and experience is shared.
Assume responsibility for your own and others safety and wellbeing, following all safety and wellbeing procedures and instructions, including reporting hazards, incidents and accidents and participating in safety and wellbeing initiatives and programmes as required.
Undertaking any other reasonable duties as required