Director of Product Management - Accounting, Billing and Trust Products

Actionstep•Denver, CO

16h•$185,000 - $205,000•Hybrid

About The Position

The purpose of this senior product leader role is to define and drive the strategy for Actionstep’s global accounting, billing, and trust product portfolio. This role will ensure Actionstep meets the evolving needs of mid-market and enterprise law firms across multiple GEOs while simplifying our accounting offering, maximizing our recent accounting investments, and ensuring long-term scalability. Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base of more than 50,000 and a team of over 300 in the USA, Australia, UK, Canada and New Zealand.

Requirements

10+ years product management experience, including accounting/financial systems
Experience with multi-product strategy and modernization
Demonstrated leadership of distributed teams
Strong executive communication skills

Nice To Haves

Legal industry background preferred

Responsibilities

Own the end-to-end strategy for Actionstep’s accounting portfolio
Develop a multi-year roadmap supporting growth and simplification
Include appropriate AI, pattern learning and automation as part of our solutions
Balance customer needs, market differentiation, and technical constraints
Define the optimal product architecture to support native and integrated products
Understand financial, compliance, and workflow requirements across UK, US, and ANZ
Ensure capabilities meet mid-market and enterprise needs (e.g. trust compliance, multi-entity accounting, advanced billing)
Lead a distributed PM team across NZ and Canada
Collaborate with Engineering, Design, GTM, Support, Finance
Serve as a key decision-maker for product priorities
Maximize value and profitability of recent legal accounting acquisition
Define Legal Accounting’s strategic role within the broader portfolio
Define the optimal product architecture to support native and integrated products
Define scalable integration future (Xero, Elite, others)
Evaluate deeper standardized integrations to support larger firms
Ensure accounting accuracy, trust compliance, and auditability
Improve performance, reliability, and usability
Partner with Support and Success teams to enhance customer experience
Build and maintain strong working relationships with all internal and external parties ensuring transparent, proactive and effective communication always.
Attending and proactively contributing to customer, partner and internal meetings with the view to add value in a constructive manner.
Actively looking to build own career through delivery of self and assisted professional development initiatives.
Being a thought leader both within Actionstep but also in the wider industry.
Staying abreast of industry best practice patterns, products and technologies and assisting in process improvement activities as required.
Proactive in identifying and participating in the continuous improvement of processes and procedures within the Product Team.
Actively contribute to the development and maintenance of a strong department culture ensuring knowledge and experience is shared.
Assume responsibility for your own and others safety and wellbeing, following all safety and wellbeing procedures and instructions, including reporting hazards, incidents and accidents and participating in safety and wellbeing initiatives and programmes as required.
Undertaking any other reasonable duties as required