Director of Product, Lab Execution

Instem•Conshohocken, PA

22h•Hybrid

About The Position

At Instem, you’ll empower pharmaceutical companies, CROs, government agencies, academic institutions, by providing cutting-edge SaaS solutions and consultancy services designed to help researchers make discoveries, and to accelerate and advance their research programs. You’ll work with technology that supports over 50% of global drug discovery and is trusted by leading pharmaceutical, biotech and CRO organisations worldwide. The Director of Product, Matrix-Gemini, is accountable for driving the commercial success and strategic evolution of the Autoscribe Matrix-Gemini Laboratory Information Management System (LIMS) product line. This role leads the long‑term vision, positioning, and financial performance of the Matrix-Gemini portfolio, ensuring it meets revenue, margin, and customer value objectives across Instem’s customer base. The Director maintains deep awareness of the LIMS market, evolving life sciences regulatory landscape, customer workflows, and competitive pressures, translating these insights into clear priorities to improve revenue durability, profitability, and market relevance. This includes full lifecycle ownership of the Matrix-Gemini product family, from strategy and business case development through execution, adoption, and end‑of‑life decisions.

Requirements

Several years of product management experience in software products.
Bachelor’s degree in the life sciences, advanced degree preferred.
Strong knowledge of Laboratory Information Management Systems (LIMS) and the life sciences industry.
Deep understanding of the LIMS market landscape, buyer dynamics, laboratory workflows, and user needs, translating insight into commercially sound decisions.
Act as a subject matter expert in product strategy, customer engagement, and industry thought leadership for the Matrix-Gemini product family.
Demonstrated expertise in modern product management practices, including business case development, outcome driven roadmapping, value proposition design, and prioritization frameworks.
Strong understanding of the full development lifecycle, ensuring decisions balance customer needs, technical constraints, and commercial impact.
Proven track record in a software product business, with direct contribution to the development, launch, or scaling of at least one successful commercial product.
Strong ability to influence across the organization, including Sales, Marketing, Engineering, Delivery, Operations, and Finance, to drive alignment and execute against commercial goals.
Demonstrated ability to lead cross-functional teams toward clear, measurable outcomes
Strong interpersonal and communication skills with the credibility and presence to engage executive stakeholders, customers, and external partners.
Present and influence both technical and non-technical audiences and support go to market and sales enablement activities.
Strong commercial awareness, balancing customer value, cost, revenue impact, and long-term EBITDA contribution.

Nice To Haves

Experience with Matrix-Gemini or comparable LIMS solutions is highly desirable.

Responsibilities

Partner with the CPO to define and execute strategic and commercial plans to drive recurring revenue growth, margin expansion, and profitability.
Build rigorous, data‑driven business cases with clear cost, revenue, margin, and time‑to‑profitability projections.
Develop and maintain deep understanding of cost drivers, revenue levers, and unit economics to support financially grounded decision‑making and scenario modeling.
Partner with Finance and Commercial leadership to validate assumptions, define success metrics, and ensure product choices improve near‑ and long‑term EBITDA.
Translate corporate and product strategy into actionable plans for Matrix-Gemini, spanning roadmap prioritization, lifecycle management, and investment allocation.
Set and govern prioritization of features and initiatives based on business needs, stakeholder input, regulatory drivers, and technical dependencies, ensuring the team’s backlog reflects the highest‑value work.
Facilitate alignment between product vision and technical implementation, ensuring that roadmaps are realistic, achievable, and resourced appropriately.
Oversee the translation of strategic product priorities into clearly defined requirements, ensuring engineering teams have the context, acceptance criteria, and technical, regulatory, and risk considerations needed to execute, and that delivery aligns with the product vision.
Monitor product and portfolio performance, recommending course corrections when financial or commercial outcomes deviate from plan.
Serve as the subject matter expert on Autoscribe Matrix-Gemini and the broader LIMS market serving Instem’s customer base.
Interpret the needs of the market for the product, track industry and regulatory trends, and identify cost‑effective, user‑friendly approaches to meeting those requirements.
Engage with key customers, partners, and complementary solution providers to strengthen value propositions and improve commercial success.
Gather, analyze, and communicate competitive and market intelligence to support strategic decisions for the Matrix-Gemini portfolio.
Work closely with Sales, Marketing, Development, Delivery, and Operations teams to ensure aligned execution, consistent value messaging, and commercial readiness for Matrix-Gemini.
Collaborate with both internal and external stakeholders to gather feedback, clarify requirements, and ensure that product features meet business goals.
Work closely with operations and customer‑facing teams to ensure smooth product rollout, monitor user feedback, and ensure post‑launch issues are addressed.
Support go‑to‑market activities, including positioning, sales enablement, and stakeholder alignment across revenue‑facing teams.
Provide regular reporting on Matrix-Gemini product performance, financial outcomes, market trends, and competitive position.
Monitor recurring revenue, profitability, and market traction to identify and proactively communicate emerging risks or opportunities.
Ensure adherence to the company’s Quality Management System, maintaining secure, professional, and compliant work practices.