Director of Product, Claims Design

Oscar Health•New York, NY

4d•$218,592 - $286,902•Hybrid

About The Position

Oscar is hiring a Director of Product Management to lead Claims product strategy and deliver a world-class payment experience for providers and members. Claims payments are central to the health plan and affect members, partners, and Oscar. The goal is to make payments fast, accurate, and easy to understand, reducing mistakes, confusion, and costs. Oscar’s proprietary claims platform, AI capabilities, and consumer-oriented mission position this role to improve healthcare payments across the ecosystem, especially for members. The role reports to a Vice President, Product Management. It is based in Oscar’s New York City office and follows a hybrid schedule with three in-office days per week. Thursdays are required for team meetings and events; the other two office days are flexible.

Requirements

10 or more years of product experience.
5 or more years of people management experience.
3 or more years of experience in healthcare payer or provider technology.

Nice To Haves

Subject matter expertise in healthcare billing and claims.
Experience developing talent, providing effective coaching, and building processes that improve performance across product teams.
Experience setting clear, effective strategy that contributes meaningfully to the company.
Ability to influence and manage stakeholders across the business, communicate effectively, and work with all levels of leadership.
Comfort working collaboratively while continuing to drive results.
Strong analytical and quantitative skills, including experience using data to identify opportunities, test theories, and evaluate success.
Process orientation and the ability to assess challenges and develop holistic solutions for both high-level goals and detailed needs.

Responsibilities

Define the vision, strategy, and roadmap for Claims at Oscar, identifying ways to improve speed, accuracy, and clarity for members and providers.
Collaborate with a dyad partner in Claims and leaders across operations, finance, legal, and external partners to identify opportunities, align priorities, and drive change.
Hire and develop a high-performing product team.
Work with Engineering, Data Science, and Design to deliver the product vision.
Collaborate with Engineering, Design, and Product leadership on organizational and staffing decisions, team motivation and empowerment, and cross-functional processes.
Comply with applicable laws and regulations.
Perform other duties as assigned.