Director of Private Banking

Trustmark Bank • Jackson, MS

14d

About The Position

The Director of Private Banking leads, manages, and coordinates the processes, functions, and activities of the Private Banking organizational units. The role leads the division’s sales efforts in alignment with its goals and objectives, assures profitable operations, meets regulatory requirements, and maintains a competitive market position. The Director works closely with Private Banking Relationship Managers to ensure client-facing performance, functions, and workflows deliver excellent and efficient client experiences within the established control framework. This is a producing leadership role, with an approximate allocation of 80% leadership and 20% personal production; the incumbent is expected to participate personally in sales while leading the Relationship Manager team. The role includes management decision-making and assessing associate performance.

Requirements

• Bachelor’s degree in Business, Finance, or a related field, or equivalent work experience.
• At least 5 years of leadership experience, including manager and team lead experience.
• At least 8 years of direct private banking lending experience through personal production or a leadership role.
• Extensive knowledge of Private Banking and bank financial products and services, including applicable laws and regulations.
• Advanced sales skills to lead business development activities within Private Banking.
• Experience working with affluent, high-net-worth, and ultra-high-net-worth clients.
• Experience recognizing and handling troubled loans and problem customers.
• Demonstrated experience with sales strategy and sales process development.
• Advanced oral, written, and interpersonal communication skills.
• Excellent analytical, time-management, organizational, and problem-solving skills, with the ability to multitask and work in a deadline-driven environment.
• Ability to establish and maintain excellent working relationships with the community, customers, employees, and administrative staff.
• Must be able to sit for long periods and use a computer keyboard and/or mouse while viewing computer screens.

Nice To Haves

• Commercial lending banking experience or related work experience.

Responsibilities

• Cross-train, lead, and develop associates to promote productivity, engagement, succession planning, and contribution to strategic organizational goals.
• Manage unit profitability, direct new business development and customer retention, and generate fee revenues for supervised functional areas while maintaining a high-quality customer experience.
• Serve as the senior client-facing representative of Private Banking for significant clients and prospects, and transition clients to the appropriate banker or advisor for ongoing management.
• Develop sales strategies for the Private Banking team, guide internal and external presentations, provide training, and encourage cross-selling between units to support revenue generation.
• Lead and supervise direct and indirect reports by communicating department goals and direction. Personnel management may include coordinating with Human Resources on associate questions and problems, preparing an annual salary budget, conducting annual reviews for direct reports, and handling staffing issues.
• Interact with regulatory agencies and internal Compliance and Audit, providing requested information in a timely manner.
• Manage risk by complying with Trustmark and government agency policies and procedures.
• Perform additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Director