Director Of Printing Services

City of New York • New York, NY

6d

About The Position

The Department of Social Services (DSS), comprising the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS), is recruiting an Administrative Printing Services Manager M-I to serve as Director of the Bureau of Printing & Distribution Services. The Bureau’s Print and Mail Distribution units provide production and mail processing, high-resolution digital printing, copying, collating, binding, packing, and distribution of letters, forms, brochures, procedures, manuals, newsletters, pamphlets, flyers, directories, and other publications.

The Director oversees print production and finishing operations, reviews job specifications and source materials, assigns work, inspects output, and coordinates production with finishing and shipping. The role also manages performance reporting, supplies and equipment contracts, and vendor maintenance, repair, and delivery services.

Applicants must be permanent in the Administrative Printing Services Manager civil service title or permanent in a comparable title eligible for a 6.1.9 title change. A person hired provisionally must take and pass the civil service examination when it becomes available to be eligible for continued employment. The stated work hours are 9:00 a.m. to 5:00 p.m.

Requirements

• Five years of full-time technical printing experience in a large print shop covering a wide variety of operations, including offset and letterpress, hot and cold type methods (such as linotype, varitype, and make-up), and binding; or equivalent education and/or experience.
• At least 18 months of supervisory experience over workers performing a wide variety of printing press or bindery operations. This supervisory experience is required of all candidates, including those qualifying through equivalent education and/or experience.
• Must be permanent in the Administrative Printing Services Manager civil service title or permanent in a comparable title eligible for a 6.1.9 title change. Provisional hires must take and pass the civil service exam when it becomes available to remain eligible for continued employment.

Responsibilities

• Direct print operators and finishing staff, set production schedules, establish priorities, and create work schedules to optimize productivity.
• Review incoming print jobs for accuracy, completeness, and compliance with required printing specifications.
• Evaluate source material to determine whether its quality is suitable for reproduction, estimate required resources, assess the feasibility of customer deadlines, and communicate adjustments or status as needed.
• Assign jobs to printing shop sections and meet daily with section supervisors.
• Inspect printed output for quality before releasing it to finishing or shipping.
• Coordinate production activities with finishing and shipping units.
• Prepare reports and performance analyses for the Printing Services unit.
• Manage inventory of paper, toner, ink, and other supplies.
• Ensure equipment, service, and supply contracts remain current.
• Research and recommend cost-effective printing and finishing equipment, supplies, services, and contracts to management before procurement.
• Work with service and supply vendors to request maintenance, repairs, and deliveries, and set priorities for vendor work.
• Monitor vendor performance and take corrective action when service-level agreements are not met.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed