DIRECTOR OF PRINTING SERVICES

City of New York•New York, NY

7d•$68,213 - $112,087

About The Position

The Department of Social Services (DSS), comprising the New York City Human Resources Administration (HRA) and Department of Homeless Services (DHS), is recruiting an Administrative Printing Services Manager M-I to serve as Director of the Bureau of Printing & Distribution Services. The Bureau’s Print and Mail Distribution units provide production and mail processing, high-resolution digital printing, copying, collating, binding, packing, and distribution of letters, forms, brochures, procedures, manuals, newsletters, pamphlets, flyers, directories, and other publications. The Director oversees print production and finishing operations, including scheduling, job assignment, quality review, inventory management, performance reporting, and coordination with vendors. Applicants must be permanent in the Administrative Printing Services Manager civil service title or permanent in a comparable title eligible for a 6.1.9 title change. Anyone hired provisionally must take and pass the civil service exam when it becomes available to be eligible for continued employment.

Requirements

Must be permanent in the Administrative Printing Services Manager civil service title or permanent in a comparable title eligible for a 6.1.9 title change.
If hired provisionally, must take and pass the civil service exam when it becomes available to be eligible for continued employment.
Five years of full-time technical printing experience in a large print shop encompassing a wide variety of operations, including offset and letterpress experience, hot and cold type methods (linotype, varitype, make-up), and binding; or equivalent education and/or experience.
At least 18 months of supervisory experience over workers performing a wide variety of printing press or bindery operations; this supervisory experience is required of all candidates.

Responsibilities

Direct print operators and finishing staff; set production schedules, priorities, and work schedules to optimize productivity.
Review incoming print jobs for accuracy, completeness, and compliance with required printing specifications.
Evaluate source material for reproduction quality, estimate required resources, assess the feasibility of customer deadlines, and communicate adjustments or status as needed.
Assign jobs to printing shop sections and meet daily with section supervisors.
Inspect printed output for quality before releasing it to finishing or shipping.
Coordinate production activities with finishing and shipping units.
Prepare reports and performance analyses for the Printing Services unit.
Manage inventory of paper, toner, ink, and other supplies.
Ensure equipment, service, and supply contracts remain current.
Research and recommend cost-effective printing and finishing equipment, supplies, services, and contracts to management before procurement.
Work with service and supply vendors to request maintenance, repairs, and deliveries; set priorities for vendor work.
Monitor vendor performance and take corrective action when service-level agreements are not met.