director, planning and business operations - Global Design and Innovation

Starbucks Coffee Company•Seattle, WA

1d•$166,500 - $283,500•Onsite

About The Position

The Director of Planning and Business Operations supports Starbucks’ Global Design and Innovation function within Coffeehouse Design and Development. The role provides business operations oversight and supports senior leaders across Coffeehouse Development, Design and Innovation, International, and the enterprise. It also strengthens global design integration by shaping the global design system and its governance. The position leads annual and long-range planning, organizational and financial strategy, performance management, leadership communications and forums, and global design governance. It supports alignment and knowledge sharing across regional design teams and represents Global Design and Innovation in enterprise planning systems and business operations networks. Starbucks states that employees work onsite four days a week.

Requirements

5+ years of experience in the stated areas.
Superb, succinct communication skills, including developing presentation materials for large organizations and senior leadership teams.
Strong program and project management proficiency, with the ability to stay organized across multiple competing priorities.
Analytical skills and the ability to digest large, complex data sets, identify key themes, and develop informed recommendations and potential courses of action for senior leaders.
Ability to function effectively and collaboratively in a highly ambiguous environment, flexibly and decisively changing course in response to new situations.
Strong meeting management and facilitation skills, including use of hybrid working tools and the ability to adapt style to different audiences and mediums to achieve desired outcomes.
Cross-functional leadership experience in large, matrixed organizations, with the ability to influence and drive change across organizational boundaries.
Experience collaborating and partnering with global teams to deliver unified results.
Passion for people and a desire to help partners and the organization thrive.
Ability to lead and leverage resources across the organization to deliver results through influence and process.

Responsibilities

Lead annual and long-range business planning for Global Design and Innovation with leaders across Coffeehouse Development, Coffeehouse Excellence, International, and the enterprise, integrating strategic, operational, financial, and resource priorities.
Partner with Finance and PRO (Human Resources) on organizational, talent, and financial strategies; deliver cost analysis and reporting; and strengthen the partner experience.
Lead the rhythm of the business and performance-management approach for the Global Design and Innovation leadership team, aligning priorities, business reviews, decision forums, metrics, and reporting with enterprise operating cadences.
Enable the design and innovation SVP and extended leadership team through strategic communications, meeting preparation, leadership forums, director+ and town hall experiences, quarterly onsite and offsite sessions, and other activities that strengthen collaboration, engagement, and leadership effectiveness.
Advance global design integration through design system strategy and governance; coordinate design reviews and approvals; manage Global Coffeehouse Design Code and catalog governance; and oversee design code audits, directives, and communications.
Create alignment and knowledge sharing across global markets through the Global Design Leadership Summit, global monthly roundtables, international quarterly design reviews, and ongoing support and advocacy for regional design teams.
Serve as the Global Design and Innovation lead for enterprise planning systems and tools, represent the function within the business operations network, reinforce its vision and strategy across the enterprise, and lead other strategic priorities defined by the leadership team.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave.
Family expansion reimbursement.
Paid vacation from date of hire.
Sick time accrued at 1 hour for every 25 hours worked.
Eight paid holidays and two personal days per year.
Eligible partners may participate in a 401(k) retirement plan with employer match.
Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
Incentivized emergency savings and financial well-being tools.
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care and DACA reimbursement.