Director of Performance Improvement

UHS • New Orleans, LA

3d

About The Position

River Oaks Hospital, affiliated with Universal Health Services, is a private psychiatric facility in metropolitan New Orleans, Louisiana. The hospital serves adults, adolescents, and children, offering inpatient, day or partial hospitalization, outpatient, and intensive outpatient care. Its services address acute psychiatric illness, dual diagnosis, alcohol and drug detoxification, trauma-based disorders, compulsive behaviors, and eating disorders.

The Director of Performance Improvement (DPI) coordinates and monitors the facility-wide quality management assessment and performance improvement program. The role ensures facility programs comply with regulatory requirements, including those of Joint Commission, CMS, and applicable state and federal agencies. The DPI also trains and educates staff on performance initiatives and measures, including outcomes, measurement, and reporting.

Requirements

• Bachelor's degree in Psychology, Social Work, Public Health, Nursing (BSN), or a behavioral health-related discipline.
• LPC, LMSW, LCSW, or RN license or certification.
• 3–5 years of related work experience.
• Knowledge of inpatient psychiatric operations, clinical quality measures, restraint and seclusion monitoring, patient safety, and behavioral-health regulatory compliance, including Joint Commission requirements.

Nice To Haves

• Master's degree.

Responsibilities

• Coordinate and monitor the facility-wide quality management assessment and quality performance improvement program.
• Ensure facility programs comply with Joint Commission, CMS, and other applicable state and federal regulatory requirements.
• Train and educate staff on performance initiatives and measures, including outcomes, measurement, and reporting.
• Provide direction and consultation to staff on Total Quality Management concepts and the use of its tools in patient care.
• Guide the continuous development and direction of facility quality management and quality improvement programs.
• Consult with senior staff and directors to develop department-specific programs and quality measures that comply with applicable standards and regulations.
• Review performance improvement requirements and results with department directors, define department requirements, and involve other departments or services in problem-solving when issues span departments.

Benefits

• Challenging and rewarding work environment.
• Competitive compensation and generous paid time off.
• Medical, dental, vision, and prescription drug plans.
• 401(k) with company match and discounted stock plan.
• SoFi Student Loan Refinancing Program.
• Career development opportunities within UHS and its 300+ subsidiaries.

What This Job Offers

• Job Type: Full-time
• Career Level: Director