Director of People Operations (Full Time, Remote)

Accelerate Action, Inc. • Boston, MA

4d • $95,000 - $145,000 • Remote

About The Position

Accelerate Change is seeking an equity-centered Director of People Operations to lead its People Operations Department and develop strategies that make the function more effective, efficient, and inclusive. The role oversees the employee lifecycle for the Central Team and incubated partners, from onboarding through retention and offboarding, and manages compensation, growth plans, and promotion proposals. The Director develops programs and initiatives that support employee engagement and align with organizational goals; improves HR processes and workflows; and ensures equitable access to development opportunities, benefits, and resources.

The Director assesses employee feedback and engagement data, reports on HR metrics and initiatives, supports staff professional development, and oversees staffing changes and sensitive personnel matters, including legal investigations and accommodation processes. The position also serves as a liaison to partners and contributes to the organization’s anti-racist values work and partner networks. Responsibilities may shift as the organization grows, and the role calls for initiative and adaptability in a fast-paced environment.

This is a full-time, 100% remote position that may be performed from home or a co-working space, with occasional travel once every 2–3 months. The organization expects employees generally to work 40 hours per week, with occasional sprints requiring additional time, and allows flexibility in scheduling around necessary meetings.

Requirements

• At least 5 years of experience serving as the people manager for manager-level full-time staff.
• At least 5 years of experience leading a People Operations department and creating strategy aligned with a fast-paced environment that centers equity.
• Hold or obtain SHRM or HRCI certification.
• Demonstrated commitment to social change and civic engagement with BIPOC and low-income communities.
• Strong stakeholder management and communication skills in a complex organizational structure.
• Adaptability and comfort leading hiring and supporting a team through pivots in a fast-paced environment.
• Ability to work independently and as part of a remote team, with attention to detail and comfort using video calls.
• Interest in digital media and its potential for organizing and social change.

Responsibilities

• Oversee the People Operations Department, including the success of the department, its team, and its outcomes.
• Oversee the employee lifecycle for the Central Team and incubated partners, from onboarding through retention and offboarding.
• Manage salary and compensation packages, growth plans, and promotion proposals.
• Oversee onboarding for new staff and provide a seamless transition and communication throughout the process.
• Develop, implement, and manage employee engagement programs and initiatives aligned with organizational strategic goals.
• Streamline and optimize HR and People Operations processes and collaborate across teams on standardized processes and workflows that improve employee experience.
• Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Design and implement talent development and career progression programs, ensuring equitable access to development opportunities, benefits, and resources.
• Assess employee feedback and engagement survey results, identify areas for improvement, and implement data-driven solutions.
• Manage the preparation and presentation of reports on HR metrics, initiatives, and accomplishments.
• Support staff professional development by recommending training and sharing resources.
• Oversee staffing changes, staff transitions, and offboarding tasks.
• Manage legal investigations, accommodation processes, and other sensitive HR matters.
• Liaise and correspond with partners, answering questions and providing or requesting support as needed.
• Help advance the organization’s goal of becoming anti-racist by applying equitable work practices, challenging white supremacy, and contributing to inclusive programs and organizational values work.
• Support partner networks by amplifying partner successes, making connections, facilitating shared learning, and offering expertise where appropriate.
• Adapt to changing responsibilities and help meet the needs of the department and Central Team.

Benefits

• $95,000–$145,000 salary range, with exact salary depending on experience; new staff rarely start at the top of the range.
• Flexible scheduling and flexibility for work and life, with a general expectation of 40 hours per week and occasional sprints requiring more time.
• Individual health care premiums fully covered from the beginning of employment, with cost-sharing for dependent coverage.
• Vision and dental plans available at cost to the individual.
• 15 paid vacation days, 6 paid holidays, 3 paid floating holidays, and 7.5 paid sick days each year.
• Professional development funds renewed each fiscal year.
• Cell phone and internet reimbursement, or reimbursement for co-working space costs.
• 401(k) contributions and matching available at the beginning of employment.
• Annual office closure during the last week in December.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed