Director of People Operations (Full Time, Remote)

Accelerate Action • Boston, MA

3d • Remote

About The Position

Accelerate Change is seeking an equity-centered Director of People Operations to lead its People Operations Department and develop strategies that make its work more effective, efficient, and inclusive. The role oversees the department, team, and outcomes, and manages the employee lifecycle for the Central Team and incubated partners, from onboarding and retention through transitions and offboarding. The Director manages compensation packages, growth plans, and promotion proposals; develops employee engagement and talent development programs; and works to ensure equitable access to development opportunities, benefits, and resources.

The Director leads efforts to optimize HR processes and workflows, uses employee feedback and engagement survey results to identify improvements, and prepares reports on HR metrics and initiatives. The role also handles sensitive personnel matters, including legal investigations and accommodation processes, and serves as a thought partner to staff on professional development and as a liaison to partners. The Director is expected to adapt as the organization grows, contribute to department and Central Team needs, advance the organization's anti-racist work, and support partner networks.

This is a full-time, 100% remote position, working from home or a co-working space, with occasional travel once every two to three months. The organization expects staff to generally work 40 hours per week, with occasional sprints requiring additional time. Schedules are flexible, provided employees can attend necessary meetings.

Requirements

• At least 5 years of experience serving as a people manager for manager-level, full-time staff.
• At least 5 years of experience leading a People Operations department and creating strategy aligned with a fast-paced environment and centered on equity.
• Demonstrated commitment to social change, including civic engagement with BIPOC and low-income communities.
• Strong stakeholder management skills, including clear communication with internal and external stakeholders in a complex organizational structure.
• Adaptability and preference for working in a fast-paced environment with frequently shifting priorities; ability to lead hiring in high-change environments and support a team through unexpected pivots.
• Ability to work independently and as part of a remote team, with attention to detail and regular collaboration with colleagues from diverse backgrounds.
• Interest in the potential of digital media for organizing and social change.
• Hold or obtain SHRM or HRCI certification.

Responsibilities

• Oversee the People Operations Department, including its team, outcomes, and overall success.
• Manage the employee lifecycle for the Central Team and incubated partners, from onboarding and retention through offboarding.
• Manage salary and compensation packages, growth plans, and promotion proposals.
• Oversee onboarding for incoming staff and provide a seamless transition and clear communication.
• Develop, implement, and manage employee engagement programs and initiatives aligned with organizational goals.
• Streamline and optimize HR and People Operations processes, collaborating with cross-functional teams on standardized processes and workflows.
• Stay informed about trends, best practices, regulatory changes, and technologies in human resources, talent management, and employment law.
• Design and implement talent development and career progression programs, supporting equitable access to development opportunities, benefits, and resources.
• Assess employee feedback and engagement survey results, identify improvement areas, and implement data-driven solutions.
• Prepare and present reports on HR metrics, initiatives, and accomplishments.
• Support staff professional development by recommending training and sharing resources.
• Oversee staffing changes, staff transitions, offboarding tasks, and other sensitive personnel matters.
• Manage legal investigations, accommodation processes, and other sensitive HR matters.
• Serve as a liaison to partners, responding to questions and providing or requesting support as needed.
• Contribute to department and Central Team needs as responsibilities shift in a growing organization.
• Advance the organization's anti-racist goals by applying equitable work practices, challenging white supremacy, supporting inclusive programs, and participating in values work.
• Support partner networks by amplifying partner successes, making connections, facilitating shared learning, and offering expertise where appropriate.
• Approach work entrepreneurially, learn new skills, and seek development opportunities aligned with individual interests and team priorities.

Benefits

• Salary range of $95,000–$145,000, with exact salary depending on experience; new staff rarely start at the top of the range.
• Flexible scheduling and support for work-life balance; staff are generally expected to work 40 hours per week, except for occasional sprints.
• Health care coverage beginning at employment, with individual premiums fully covered and dependent costs shared.
• Vision and dental plans available at cost to the individual.
• 15 paid vacation days, 6 paid holidays, 3 paid floating holidays, and 7.5 paid sick days each year.
• Professional development funds, renewed each fiscal year.
• Cell phone and internet reimbursement, or reimbursement for co-working space costs.
• 401(k) contributions and matching program available at the beginning of employment.
• Annual office closure during the last week in December.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed