Director of People Experience
About The Position
Wells Enterprises, a Ferrero company, is one of the largest ice cream manufacturers in the United States and the maker of well-loved brands including Blue Bunny, Halo Top, Bomb Pop, and Blue-Ribbon Classics and today Trolli, Butterfinger 100grand, Baby Ruth, Nutella and Kinder Bueno. Wells Enterprises is a 2 billion company employing 4.000 employees, across 4 production plants and 2 main hub locations, Chicago and Le Mars. Guided by innovation, quality, and a people-first mindset, Wells is committed to delighting consumers and developing exceptional teams. As part of the Ferrero Group, Wells combines its strong U.S. heritage with Ferrero’s global standards of excellence, offering a unique opportunity to grow within a dynamic, values-driven, and international environment. At Wells, our people—and their experience—sit at the heart of our ambition. In alignment with Group Strategies, Policies, and Guidelines, the Head of People Experience is responsible for designing, building, developing, and delivering a People Experience function that will inspire, inform, and equip our teams to thrive while advancing Ferrero’s global objectives across Wells. This is a hands‑on, highly visible role for a builder who can turn strategy into simple, engaging experiences on a scale. You will lead the local implementation of our global People Experience strategy, ensuring communications and tools are timely, consistent, and aligned to business priorities. You’ll engage local teams around Wells Ferrero objectives supporting the change management and the harmonization within The Ferrero Ice Cream Division. You’ll provide clear and speedy business information, tools, communications support / advice and inspiration to the local personnel.
Requirements
- Experience in designing, building, developing, and delivering a People Experience function.
- Ability to turn strategy into simple, engaging experiences.
- Experience leading the local implementation of a global People Experience strategy.
- Experience ensuring communications and tools are timely, consistent, and aligned to business priorities.
- Experience engaging local teams around company objectives.
- Experience supporting change management and harmonization within a division.
- Experience providing clear and speedy business information, tools, communications support/advice, and inspiration.
- Experience managing internal communications plans and local channels.
- Experience partnering on corporate content that enables business goals.
- Experience communicating initiatives and projects effectively to employees and stakeholders.
- Experience managing local creative and production partners.
- Experience supporting crisis communications at the local level.
- Experience driving adoption of a digital workplace.
- Experience leading local execution of engagement surveys and results analysis.
- Experience coordinating cross-functional action plans, project management, and monitoring follow-through.
- Experience involving employees in follow-up activities.
- Experience promoting a strong compliance culture.
- Experience planning and delivering internal events.
- Experience supporting the implementation of DEI vision and strategy.
- Experience fostering a culture where every employee feels welcomed, valued, and able to grow.
- Experience ensuring Talent & Diversity objectives are embedded across geographies.
- Experience monitoring and reporting progress against KPIs.
- Experience creating a healthy, positive workplace.
- Experience anticipating and addressing well-being needs.
- Experience ensuring a Wellbeing framework is implemented within a broader P&O strategy.
- Experience overseeing local implementation of sustainability topics and embedding them into communications.
Responsibilities
- Implement the Group People Experience plan locally and translate it into clear, practical initiatives.
- Ensure all communication methods reflect organizational priorities and local needs.
- Own and execute the annual internal communications plan and manage all local channels.
- Partner on corporate content that enables business goals; ensure initiatives and projects are communicated effectively to employees and stakeholders.
- Manage local creative and production partners (e.g., videos, brochures, posters, roll‑ups).
- Support crisis communications at the local level with speed, clarity, and empathy.
- Drive adoption of the digital workplace to create a single, intuitive point of access to content, documents, and applications.
- Lead local execution of the engagement survey and results analysis.
- Coordinate cross‑functional action plans; project‑manage and monitor follow‑through.
- Involve employees in follow‑up activities that build commitment and momentum for change.
- Champion continuous improvement in our communication strategy; promote a strong compliance culture (e.g., Code of Ethics, Integrity Helpline).
- Plan and deliver impactful internal events that strengthen culture and connection, aligned to Group guidelines.
- Support the implementation of the Group DEI vision and strategy; foster a culture where every employee feels welcomed, valued, and able to grow.
- Ensure Talent & Diversity objectives are embedded across geographies; monitor and report progress against KPIs.
- Help create a healthy, positive workplace; anticipate and address well-being needs.
- Ensure the Wellbeing framework is implemented within the broader P&O strategy and aligned with People Experience priorities; monitor progress.
- Oversee local implementation of sustainability topics and embed them into communications and moments that matter.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
