Director of People & Culture

FORT WORTH BOTANIC GARDEN•Fort Worth, TX
•$76,800 - $0•Onsite

About The Position

The Director of People & Culture manages human resources across the employee lifecycle and advocates for employee engagement, development, and recognition. The role collaborates closely with the Senior Director, CFO, payroll department, supervisors, and organizational leaders to support consistent, inclusive recruiting and hiring, onboarding, benefits administration, and compliance. The Director advances the Garden’s mission and Strategic Plan, models its Core Values, and helps develop a skilled, diverse workforce aligned with FWBG’s values. The position administers HR systems, employee records, benefit and retirement programs, leave, payroll-related monitoring, workplace policies, and required reporting. It provides confidential counsel to leaders and staff, supports employee relations and investigations, coaches supervisors, and coordinates safety and employee-experience initiatives. The Director also communicates compensation and career-development frameworks and helps foster employee satisfaction, retention, engagement, and growth.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or an equivalent combination of education and experience.
  • SHRM or PHR certification.
  • Proficiency with the Paycom HRIS and strong Microsoft Office skills, including Teams.
  • Comprehensive knowledge of city, state, and federal employment laws, including OSHA.
  • Integrity and the ability to maintain confidentiality and accurate personnel documentation.
  • Experience with supervision, performance management, and employee engagement.
  • Experience in budgeting, workplace policies, investigations, and benefits administration.
  • Strong interpersonal skills and the ability to build sustainable relationships and collaborate across diverse teams.
  • Adaptability to changing priorities, employee needs, and organizational growth.
  • Ability to coach supervisors in identifying and addressing employee learning needs.
  • Working knowledge of current recruiting, hiring, and onboarding practices.
  • Willingness and ability to use a mobile device for timekeeping and business communications.
  • Ability to adapt to changing schedules, including occasional weekends and evenings, and to support outdoor events in Texas weather.

Responsibilities

  • Facilitate recruiting, new-hire onboarding, orientation, and training through the Employee Lifecycle Training Plan.
  • Administer the HRIS and maintain accurate records of job postings, pay rates, hiring, terminations, role and compensation changes, and employee information.
  • Partner with leadership and brokers on annual benefit-plan reviews, renewals, and audits; manage open enrollment and enter and verify benefit changes in the HRIS.
  • Maintain employment records and workplace postings and support compliance with applicable employment laws and regulations.
  • Administer and monitor employee-benefit, retirement-plan, ERISA, COBRA, State Continuation, and Workers’ Compensation compliance.
  • Participate in investigations involving accidents, incidents, harassment, discrimination, and major policy infractions, ensuring timely, thorough documentation.
  • Develop and maintain policies and strategies that safeguard the organization’s people and assets and align with organizational goals.
  • Provide confidential, empathetic counsel to leadership, managers, and staff on conflicts, discipline, safety and health concerns, workers’ compensation, and benefits, including FMLA-related leave.
  • Coach people leaders on supervisory practices, performance expectations, feedback, employee concerns, conflict management, misconduct, and solution-focused workplace practices.
  • Help supervisors identify employee learning needs and provide resources for job competencies, interpersonal skills, AI and technology fluency, and safe work practices.
  • Serve on the Safety Team as a resource for policies, compliance, and training for the Team Lead and Safety Point of Contacts.
  • Provide interview training and resources, and promote fair, consistent, unbiased, and legally compliant screening and hiring practices.
  • Facilitate the Employee Experience Team by coordinating morale and recognition activities, meetings, budget monitoring, employee surveys, and responses to employee concerns.
  • Champion initiatives that support positive employee experience, job satisfaction, retention, engagement, and career growth.
  • Monitor payroll deductions and report errors; reconcile benefit invoices; monitor PTO accruals and use; and communicate balances to employees and supervisors.
  • Monitor federal, state, ACA, OSHA, and internal reporting dates and deadlines and prepare and submit accurate, timely reports.
  • Communicate benefit offerings, changes, and enrollment processes clearly.
  • Update and maintain Staff Lists, the Leadership Learning Library, and the SharePoint HR Hub.
  • Maintain required workplace postings, including Federal, State, OSHA, and EEOC postings.
  • Communicate the compensation philosophy, job levels and competencies, career architecture, and quarterly performance and goals tracking.
  • Possess and use a mobile device for timekeeping and business communications.
  • Adapt to changing schedules, including occasional weekends and evenings, and support and participate in outdoor public exhibitions and events in Texas weather.

Benefits

  • Paid time off
  • Medical coverage
  • Flexible spending accounts
  • Ancillary benefits
  • Retirement plans
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