Director of People & Culture

HEALTHY START INC•Pittsburgh, PA

1d•$85,000 - $95,000•Onsite

About The Position

The Director of People & Culture is Healthy Start’s senior strategic leader for aligning people practices with the organization’s mission, vision, values, and priorities. The role leads workforce planning, organizational development, employee engagement, leadership development, culture-building, talent management, risk mitigation, and human capital strategy. It partners closely with the CEO, COO, leadership team, and Board as appropriate to strengthen organizational effectiveness, employee well-being, workplace culture, and Healthy Start’s position as an employer of choice. The Director provides strategic oversight of the People & Culture function and manages day-to-day HR administration, ensuring accurate, consistent, confidential, and timely processes and employee support. The position supervises the HR Generalist and HR & Operations Specialist and reports to the Chief Operating Officer. The role is full-time, based at 400 N Lexington St in Pittsburgh, Pennsylvania, with no travel percentage listed. A master’s degree is preferred; a bachelor’s degree is required. The recommended salary range is $85,000–$95,000, depending on market, organizational size, and experience. The position is exempt.

Requirements

Bachelor’s degree in human resources, organizational development, business administration, public administration, industrial/organizational psychology, or a related field is required.
Minimum of 8–10 years of progressively responsible human resources leadership experience.
Minimum of 3–5 years of supervisory and leadership experience.
Strong knowledge of employment law, workforce planning, talent management, HR administration, and organizational development.
Demonstrated ability to think strategically while driving organizational results.
Ability to manage daily administrative workflows while maintaining a strategic, organization-wide perspective.
Strong leadership presence and ability to influence and advise senior leaders.
Exceptional conflict-resolution, coaching, facilitation, and relationship-building skills.
Ability to analyze workforce data and translate findings into actionable recommendations.
Excellent written, verbal, and presentation communication skills.
Commitment to diversity, equity, inclusion, and belonging.
Ability to maintain confidentiality and exercise sound judgment in sensitive situations.
COVID-19 vaccination and Act 33/34 and FBI clearances are required.
Valid unrestricted Pennsylvania driver’s license is required.
Current and valid unrestricted automobile insurance, with the candidate listed as an insured driver, is required.
Reliable transportation to support families on a need basis is required.

Nice To Haves

Master’s degree in human resources, organizational development, business administration, public administration, industrial/organizational psychology, or a related field preferred.
Experience advising executive leadership preferred.
Experience managing organizational change initiatives preferred.
SHRM-SCP, SPHR, or comparable senior HR certification preferred.

Responsibilities

Advise the organization on workforce strategy, organizational effectiveness, culture, and employee engagement.
Develop and implement a People & Culture strategy aligned with Healthy Start’s mission, strategic plan, and growth objectives.
Partner with executive leadership to assess organizational needs and recommend sustainable workforce solutions.
Lead organizational development and change-management initiatives that support collaboration, communication, accountability, and performance.
Advise leadership on workforce trends, labor-market conditions, and HR best practices.
Manage day-to-day HR administration, including employee records, documentation, onboarding and offboarding, policy acknowledgments, and personnel files.
Establish and oversee HR administrative procedures, timelines, quality checks, employee-request workflows, and confidential information controls.
Coordinate HR workflows with the HR Generalist and HR & Operations Specialist, clarifying responsibilities and monitoring tasks and deadlines.
Improve HR systems, forms, processes, and communications to provide reliable employee and manager support.
Champion a workplace culture reflecting Healthy Start’s mission, values, equity, inclusion, and belonging.
Develop strategies to improve employee engagement, retention, belonging, morale, and employee experience; oversee surveys, culture assessments, and action planning.
Lead workforce planning, succession planning, talent-pipeline development, and evaluation of recruitment effectiveness.
Establish workforce metrics and analytics to inform organizational decisions.
Design and oversee leadership development initiatives; coach leaders on employee relations, performance management, communication, and team effectiveness.
Oversee performance-management systems and promote continuous learning and professional growth.
Provide strategic oversight of employment-law compliance, investigations, employee relations, and organizational risk management.
Advise executive leadership on employee-related legal risks and mitigation; review and recommend updates to personnel policies, handbooks, and procedures.
Evaluate compensation structures and benefits strategies for competitiveness and equity.
Analyze workforce data, turnover, engagement, and other indicators; develop dashboards and reports for executive leadership and recommend workforce investments.
Supervise, support, and develop the HR Generalist and HR & Operations Specialist; set goals, assignments, and performance expectations and monitor service quality and timeliness.
Foster collaboration between People & Culture and other departments.
Lead strategic initiatives assigned by the CEO or COO and participate in organizational planning and leadership activities.
Support organization-wide projects that advance Healthy Start’s mission and strategic priorities.