Director of People & Culture

Wischermann Partners•Indianapolis, IN

1d•Onsite

About The Position

The Director of People & Culture is the hotel’s cultural advocate and a strategic business partner. The role supports talent and engagement efforts, associate development, and workplace relationships while overseeing payroll and benefits information and maintaining associate records. The Director is responsible for supporting employee safety and well-being while helping the hotel meet its financial goals. The position manages the People & Culture department, regularly directs the work of two or more associates, and has authority to hire and terminate.

Requirements

At least 5 years of experience in Human Resources Management.
Experience with Microsoft Office and Paycom.
Excellent emotional intelligence and interpersonal skills.
Strong attention to detail and problem-solving skills.
Ability to manage ideas and make decisions with creativity and innovation.
Thorough knowledge of state and federal labor laws.
Good reading, writing, and oral proficiency in English.
Flexibility to work a varied schedule, which may include weekends and holidays.
Ability to lift and carry up to 40 pounds independently and up to 100 pounds with assistance.
Ability to stand and walk for the entire shift; the role also requires writing, sitting, repetitive motions, bending, climbing, listening, hearing, and visual acuity.
High school or equivalent education level.

Responsibilities

Support and drive Corporate People & Culture initiatives.
Recruit, interview, hire, train, and onboard associates; support recruitment, selection, and retention.
Collaborate with the Executive team on staffing, recruiting, and retention strategies.
Ensure associates have appropriate supplies, equipment, and uniforms.
Coach and counsel associates and foster workplace relationships.
Oversee 60-day and annual performance evaluations.
Manage and resolve complex employee relations issues; conduct thorough and objective investigations; and handle discipline and terminations in accordance with company policy.
Maintain accurate associate records and files, including documentation needed for recordkeeping and payroll services.
Maintain insurance enrollment records and track and monitor claims.
Process and manage payroll, benefit elections, and retirement benefits.
Analyze compensation and benefit trends to help position the hotel as a preferred employer.
Manage and update Corporate and property training, programs, and initiatives.
Create and maintain succession plans for associate development.
Conduct exit interviews and provide feedback to the Executive team.
Participate in departmental meetings and communicate departmental goals consistently.
Maintain a professional, personable appearance according to hotel standards.
Research and analyze organizational trends, including reports and metrics from the Paycom human resource information system.
Monitor employment-law compliance and recommended practices; review and modify policies and practices with the VP of People & Culture.
Maintain knowledge of employee-management legal requirements to reduce legal risks and ensure regulatory compliance.
Develop and implement the departmental budget.
Support the hotel’s core values of ownership, innovation, craft, respect, and community.
Perform other duties as requested.